Multimodal Air & Sea Freight Controller Rotating Shifts

Switch Recruit (Pty) Ltd; Durban; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Switch Recruit (Pty) Ltd in Durban is seeking a Multimodal Controller to manage airfreight and seafreight shipments for a major client. The role focuses primarily on airfreight imports, with about 30-40 files weekly across two Controllers, and involves end-to-end shipment management from receipt to delivery.

The successful candidate will liaise with overseas agents, carriers and clients, maintain documentation and meet internal KPIs while working rotating shifts on a monthly schedule.

Qualifications

• Matric or NQF qualification required.
• 5–10 years experience handling air and seafreight, imports and exports.
• Shift work on a monthly rotating schedule.
• Understanding of freight estimates.

Responsibilities

• Prepare accurate freight estimates and quotations for air and seafreight.
• Convert quotations into confirmed bookings through proactive customer engagement.
• Coordinate shipments from origin to final delivery.
• Liaise with overseas agents, carriers, transporters, and clients.
• Monitor shipment milestones and provide timely status updates.
• Ensure all documentation is complete and accurate.
• Resolve operational issues promptly and professionally.
• Meet customer service expectations and internal KPIs.
• Ensure all files are processed according to company procedures and deadlines.

Skills

Airfreight experience

Seafreight experience

Client liaison

Education

Matric or NQF qualification

Job description

Switch Recruit (Pty) Ltd in Durban is seeking a Multimodal Controller to manage airfreight and seafreight shipments for a major client. The role focuses primarily on airfreight imports, with about 30-40 files weekly across two Controllers, and involves end-to-end shipment management from receipt to delivery.

The successful candidate will liaise with overseas agents, carriers and clients, maintain documentation and meet internal KPIs while working rotating shifts on a monthly schedule.