Multi-Modal Strategic Accounts Lead

Röhlig & Co; Sandton; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

Röhlig-Grindrod in Johannesburg's head office seeks a dynamic Strategic Account Manager to drive partnerships and multi‑modal logistics solutions across Africa, delivering sustained growth and exceptional service.

You bring 7–10 years in freight forwarding, customs clearing, and contract logistics, with a proven, sales‑driven mindset. The role requires strategic thinking, customer obsession, and collaboration with operations and IT to unlock value.

Qualifications

• High performing regional or national multi-modal experience in freight forwarding and logistics.
• Proven track record in sales, marketing or customer-centric roles.
• Ability to interpret big data for proactive forecasting and decision making.

Responsibilities

• Ensure the Diamond Standard of service delivery across multi-modal solutions.
• Collaborate with operations to maintain back-to-back contracts and SOPs.
• Be the single point of contact for customer escalations with outsourced providers.
• Identify opportunities to improve customer supply chains and reduce costs.
• Work with IT to develop innovative solutions and reporting.
• Demonstrate strategic thinking with short and long-term planning.

Education

Matric

BCom Logistics

INCOTERMS

Tools

Cargowise

JDA

QlikView

Ship Shape

Job description

Röhlig-Grindrod in Johannesburg's head office seeks a dynamic Strategic Account Manager to drive partnerships and multi‑modal logistics solutions across Africa, delivering sustained growth and exceptional service.

You bring 7–10 years in freight forwarding, customs clearing, and contract logistics, with a proven, sales‑driven mindset. The role requires strategic thinking, customer obsession, and collaboration with operations and IT to unlock value.