Mortgage Paraplanner & Case Coordinator - Remote

Talent Shore Ltd.

Johannesburg

Remote

ZAR 223,000 - 279,000

Full time

6 days ago

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Job summary

Talent Shore Ltd. is hiring a reliable, detail-oriented para planner to support senior brokers in day-to-day administration of live cases.

This fully remote role focuses on keeping deals moving, maintaining high standards of organisation, and timely follow-up, with exposure to UK mortgage market processes. Ideal candidates will have 1+ years of experience sourcing and managing UK mortgage cases, strong written and spoken English, and proficient use of Outlook, Excel, Word, and Google

Qualifications

Fluent written and spoken English,
Extremely organised with excellent attention to detail,
Able to follow instructions accurately and consistently
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Responsibilities

Manage cases from application through to completion.
Transfer and maintain data across emails, CRM systems, Excel/Google Sheets, and lender portals.
Prepare, update, and maintain accurate case notes, timelines, and deal trackers.
Ensure all documents are correctly named, saved, filed, and version-controlled.
Request and chase outstanding client documents and follow up with lenders and brokers.
Draft clear, professional follow-up emails and keep clients informed of progress.
Assist with preparing lender application packs and manage submissions.
Monitor progress, flag delays or risks, and log milestones like valuations and offers.
Maintain well-organised client files and support compliance checks.
Provide general administrative support to brokers and management.