Mid-Level Social Media Manager

Schlemmer; Durban North; On-site; ZAR 360,000 - 540,000; Full time

Job summary

Schlemmer in Durban North is seeking a hands-on Mid-Level Social Media Manager who can turn strategy into engaging content, meaningful community interactions, and measurable results. You will own social media across multiple brands, guiding creative teams and ensuring content aligns with brand objectives.

The role covers content planning, influencer coordination, audience insights, and performance reporting, with collaboration across clients, media partners, and internal teams to stay ahead of

Qualifications

• Proven experience as a Social Media Manager or similar role.
• Experience managing multiple brands and deadlines.
• Strong understanding of major social platforms and trends.
• Experience balancing content creation, planning, and community management.

Responsibilities

• Guide creative teams on platform best practices, updates, and requirements.
• Proof and review content to ensure alignment with brand tone and audiences.
• Write and produce social content as needed and provide clear direction.
• Plan weekly, monthly, and campaign content calendars.
• Manage influencer lists for campaigns and identify partners.
• Monitor community engagement and respond per SLAs.
• Analyze audience sentiment and performance to inform strategy.

Skills

Social strategy

Content planning

Community management

Analytics reporting

Stakeholder engagement

Communication skills

Organised

Hybrid work

Job description

ABOUT THIS ROLE

Are you a hands-on Social Media Manager who knows how to turn strategy into engaging content, meaningful community interactions, and measurable results?

Our client is looking for a Mid-Level Social Media Manager to join their dynamic team and take ownership of social media functions across multiple brands.

This is a fast-paced, collaborative role where you will be responsible for content planning, community management, social strategy, influencer coordination, audience insights, and performance reporting. You will work closely with creative teams, clients, media partners, and internal stakeholders to ensure social platforms remain engaging, relevant, and aligned with brand and campaign objectives.

WHAT YOU WILL DO

• Guide creative teams on social platform best practices, updates, and requirements
• Proof and review content to ensure alignment with brand tone and target audiences
• Write and produce social content when required and provide clear creative direction
• Contribute to campaign and monthly content planning sessions
• Develop and manage weekly, monthly, and campaign-based content calendars
• Schedule content accurately in line with strategy and timelines
• Take ownership of content plans aligned to client strategies
• Monitor and respond to community engagement across social platforms in line with SLAs
• Manage website updates via CMS, including blogs, banners, and articles
• Assist with crisis management and escalation handling
• Maintain and update FAQ documentation
• Manage influencer lists and recommend relevant partners for campaigns
• Stay up to date with platform developments and optimise content accordingly
• Provide live social media coverage for events when required
• Manage competitions from concept through to execution, including T&Cs and prize distribution
• Collaborate with media partner agencies on paid campaigns
• Track and analyse audience sentiment across social platforms
• Monitor audience behaviour and provide actionable insights
• Conduct competitor analysis and share relevant findings with the team
• Compile and interpret social media performance reports
• Assist in developing content strategies, including themes, content pillars, and personas
• Drive an understanding of what content performs best across different platforms
• Stay ahead of social media and industry trends and share insights internally
• Engage with clients and contribute to campaign presentations and pitches

WHAT WE ARE LOOKING FOR

• Proven experience as a Social Media Manager, Community Manager, or similar role
• Strong experience managing multiple brands, platforms, and deadlines
• Solid understanding of major social media platforms, trends, and best practices
• Experience balancing content creation, planning, and community management
• Strong understanding of social media strategy and content planning
• Excellent written and verbal communication skills
• Strong client-facing and stakeholder engagement abilities
• Highly organised with excellent attention to detail
• Ability to work independently and take initiative
• Comfortable working in a fast-paced, deadline-driven environment
• Strong analytical skills with the ability to interpret social media performance and audience insights
• Ability to collaborate effectively with creative, media, and account teams
• Comfortable working in a hybrid environment from 08:00 – 17:00