MFC Sales Manager

oldmutual; Mdantsane; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Old Mutual South Africa in Mdantsane seeks a Sales Leadership professional to manage and coordinate the organisation's sales function, leading a large team of advisors to build relationships with clients and drive demand for financial products.

You will oversee performance, account management, and customer-focused strategies, promote value-driven propositions, and engage in budgeting and organizational capability building.

Qualifications

• Gr12 (Matric) is required.
• FSCA Approved NQF Level 5 Qualification is required.
• FAIS Compliant is required.
• Product category experience (Long term Insurance B1/B2) is required.
• CPD - Continuous Professional Development - All cycles.
• COB - Class of Business knowledge advantageous.
• A valid driver's licence and own car is required.
• Criminal and credit checks clear.
• Proven computer literacy (MS Office).
• Excellent communication skills (written and verbal).
• Previous managerial experience.
• Knowledge of Group Schemes advantageous.

Responsibilities

• Identify and communicate actions to implement the function's strategy and business plan; align with the organization's mission, vision and values.
• Motivate people to commit to these tenets and achieve local business goals.
• Develop and implement relationship management plans for complex existing customer accounts and identify decision-makers to enable two-way information flow and issue resolution.
• Configure a complex product-and-services solution and negotiate terms within standard or approved deviations.
• Develop a personal network and represent the organization at business sector events.
• Manage and report on the performance of a substantial, diverse team and take corrective action to ensure objectives are met.
• Oversee an operational area with guidance from senior colleagues.
• Develop internal marketing plans and improve internal/external customer relationships.
• Manage and develop important customer relationships (Key Account Management).
• Develop relationship management plans for potential customer accounts to drive new business.
• Prepare and deliver budgeting plans with guidance from senior colleagues.

Skills

Building Trust

Change Management

Client Needs Assessmen

Education

Gr12 (Matric)

FSCA Approved NQF Level 5 Qualification

FAIS Compliant

COB - Class of Business

MODP - Internal

Tools

MS Office suite

Job description

Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this.

Job Description

Manages and coordinates the organisation's sales function to meet the organisation's business requirements. Manages a large-sized team of advisors to develop, maintain, and leverage relationships with prospective and existing clients to stimulate and manage demand for financial products and services.

Responsibilities

Leadership and Direction

Identify and communicate the actions needed to implement the function's strategy and business plan within the business area or department; explain the relationship to the broader organization's mission, vision, and values; motivate people to commit to these tenets and do extraordinary things to achieve local business goals.

Customer Relationship Management / Account Management

Develop and implement relationship management plans for complex existing customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues. Manage ongoing relationships with identified customer segments to ensure their needs are met, providing themes, summary analyses, and recommendations for changes based on customer input.

Sell Customer Propositions

Configure a complex product-and-services solution and associated contractual terms that meet the customer's mid- to long-term needs, taking input from relevant internal specialists. Present the solution to customer representatives and negotiate agreement within a predefined range of commercial parameters, or, alternately, review sales proposals from team members and authorize those that deviate from standard terms, escalating issues to senior management where appropriate.

Sales Opportunities Creation

Develop a personal network within the business sector and represent the organization at business sector events. Obtain market intelligence and enhance the visibility and reputation of the organization, its products, and its services.

Performance Management

Manage and report on the performance of a substantial, diverse team; set appropriate performance objectives for direct reports or project/account team members and hold individuals accountable for achieving them; take appropriate corrective action where necessary to ensure the achievement of team/personal objectives.

Operations Management

Oversee an operational area with guidance from senior colleagues. Could involve responsibility for development or delivery (or both).

Promoting Customer Focus

Develop internal marketing plans and work collaboratively with other departments to improve internal relationships and build strong external customer relationships.

Key Account Management

Manage and develop important customer relationships with guidance from senior colleagues, and/or manage an account team delivering day-to-day support. Customers are likely to include mid-tier companies, multinational corporations, and the like.

Customer Relationship Development / Prospecting

Develop and implement relationship management plans for complex potential customer accounts to identify and build relationships with relevant decision-makers and influencers within the customer organization and to enable effective two-way flow of information and resolution of issues.

Budgeting

Develop and/or deliver budget plans with guidance from senior colleagues.

Organizational Capability Building

Use the organization's formal development framework to identify the team's individual development needs. Plan and implement actions, including continuing professional development specified by professional or regulatory institutions, to build their professional capabilities. Provide informal training or coaching to others throughout the organization in own area of expertise to enable others to improve performance and fulfill personal potential.

Requirements: Skills, Qualifications and Experience required

• Gr12 (Matric)
• FSCA Approved NQF Level 5 Qualification
• FAIS Compliant
• Product category experience (Long term Insurance subcategory B1, Long term Insurance subcategory B2 and Retail pension benefit)
• CPD - Continuous Professional Development - All cycles
• COB - Class of Business
• A valid Driver's licence and your own car
• A clear criminal and credit check
• Proven computer literacy (MS Office suite)
• Excellent communication skills (written and verbal)
• Previous Managerial experience
• Knowledge and exposure to Group Schemes advantageous
• (Internal) Successful completion of MODP (This applies for applicants who have previously worked for Old Mutual)
• (External) Managerial qualification - advantageous

Preference will be given to suitably qualified candidates in line with the Employment Equity Plan of Old Mutual South Africa and the specific business unit in question.

Skills

Building Trust, Change Management, Client Needs Assessmen