MFC Forensic Investigator

Nedbank; Johannesburg; On-site; ZAR 450,000 - 650,000; Full time

Job summary

Nedbank is seeking an experienced investigator to conduct fraud investigations on MFC accounts, applying forensic methods to mitigate fraud and regulatory risk. The role requires building stakeholder relationships and timely reporting to authorities from the Sandton area.

Ideal candidates have a minimum of 3 years in banking or investigations and a Diploma/Advanced Diploma in relevant fields, with strong knowledge of fraud methodologies and regulatory requirements.

Qualifications

• Advanced Diploma/National 1st Degree is required.
• Diploma in Criminal Justice and Forensic Auditing is preferred.
• 3+ years in banking or investigations; 3+ years in forensic investigations preferred.
• Strong knowledge of fraud investigation methodologies.
• Regulatory knowledge and governance, risk and controls are essential.

Responsibilities

• Build, manage and maintain stakeholder relationships through face-to-face interaction and networking and ensure close co-operation and exchange of information.
• Ensure stakeholder needs and expectations are met and keep stakeholders updated on progress of requests for analytical and forensic support.
• Attend industry and professional forums, sharing best practice, creating synergies and collaborative professional relationships.
• Alert and liaise with relevant investigation units and/or product owners through formal interaction.
• Alert and/or liaise with other banks or relevant institutions regarding possible fraudulent activities and events.
• Timeous case reporting to all relevant authorities.
• Improve personal capability and stay abreast of crime trends and developments in field of expertise.
• Ensure all personal development plan activities are completed within specified timeframe and as per agreement with management.
• Share knowledge of criminal and/or unethical trends and modus operandi with team and stakeholders during formal and informal interaction.
• Participate in Nedbank culture building initiatives and corporate social responsibility initiatives for the achievement of key business strategies.
• Monitoring of portfolio to ensure the agreed turnaround times for completing fraud investigations are met.
• Assist clients and respond to all client requests or queries within specified turnaround time.
• Utilise and access various resources to conduct investigations and/or ad hoc requests to report fraudulent and/or inappropriate activities.
• Collaborate with external vendors to trace clients and uplift vehicles.
• Follow interviewing processes and relevant investigation methodologies, update processes and where relevant, escalation to chief risk officer and relevant stakeholders.
• Analyse information and conduct root cause analysis, draft quality reports and recommend potential solutions, identify gaps in processes and/or raise awareness of modus operandi to business.
• Ensure accurate presentation of evidence.

Skills

Fraud investigation

Ethics & Fraud

Governance, Risk & Controls

Regulatory knowledge

Business writing

Compliance & risk

Communication

Decision making

Continuous learning

Education

Advanced Diploma/National 1st Degree

Diploma: Criminal Justice and Forensic Auditing

Tools

Forensic software tools

Job description

Job Purpose

To conduct fraud investigations on MFC accounts by following forensic and relevant methodologies to mitigate fraud, reputational risk and criminal liability and ensure regulatory requirements in Nedbank, including subsidiaries are met.

Requisition Details

REQ Number -147988

Closing Date- 11 November 2026

Location- Sandton, Johannesburg

Job Family

Risk, Audit and Compliance

Career Stream

Forensics

Leadership Pipeline

Manage Self: Technical

Job Responsibilities

• Build, manage and maintain stakeholder relationships through face-to-face interaction and networking and ensure close co-operation and exchange of information.
• Ensure stakeholder needs and expectations are met and keep stakeholders updated on progress of requests for analytical and forensic support.
• Attend industry and professional forums, sharing best practice, creating synergies and collaborative professional relationships.
• Alert and liaise with relevant investigation units and/or product owners through formal interaction.
• Alert and/or liaise with other banks or relevant institutions regarding possible fraudulent activities and events.
• Timeous case reporting to all relevant authorities.
• Improve personal capability and stay abreast of crime trends and developments in field of expertise.
• Ensure all personal development plan activities are completed within specified timeframe and as per agreement with management.
• Share knowledge of criminal and/or unethical trends and modus operandi with team and stakeholders during formal and informal interaction.
• Participate in Nedbank culture building initiatives and corporate social responsibility initiatives for the achievement of key business strategies.
• Monitoring of portfolio to ensure the agreed turnaround times for completing fraud investigations are met.
• Assist clients and respond to all client requests or queries within specified turnaround time.
• Utilise and access various resources to conduct investigations and/or ad hoc requests to report fraudulent and/or inappropriate activities.
• Collaborate with external vendors to trace clients and uplift vehicles.
• Follow interviewing processes and relevant investigation methodologies, update processes and where relevant, escalation to chief risk officer and relevant stakeholders.
• Analyse information and conduct root cause analysis, draft quality reports and recommend potential solutions, identify gaps in processes and/or raise awareness of modus operandi to business.
• Ensure accurate presentation of evidence.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Diploma: Criminal Justice and Forensic Auditing

Minimum Experience Level

• Minimum 3 years experience in banking environment and/or conducting investigations
• 3 years or more experience in conducting forensic investigations?
• 3 years or more experience in Banking and Finance?

Technical / Professional Knowledge

• Ethics and Fraud
• Fraud investigation methodology
• Governance, Risk and Controls
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Business writing skills
• Relevant regulatory, compliance and risk legislation

Behavioural Competencies

• Communication
• Continuous Learning
• Customer Focus
• Decision Making
• Managing Work
• Quality Orientation

Please contact the Nedbank Recruiting Team at [phone]