Crime Analyst

Nedbank; Johannesburg; On-site; ZAR 700,000 - 900,000; Full time

Job summary

Nedbank is seeking an experienced risk and fraud investigations professional in Johannesburg to manage risk events, provide forensic and analytical support, and ensure compliance with risk management standards.

The role focuses on investigating fraud, analysing threats, preparing investigative reports for senior stakeholders, and maintaining case records while partnering with internal teams and external partners.

Qualifications

• Diploma qualification required in a relevant field.
• Experience in banking investigations is essential.
• Knowledge of fraud risk management and regulatory standards preferred.

Responsibilities

• Manage end-to-end administration, registration, prioritisation, classification, escalation, monitoring and reporting of risk events in accordance with Nedbank risk management policies and procedures.
• Provide analytical and administrative support to forensic investigators and stakeholders through the sourcing, evaluation and analysis of information to identify risks, criminal activity, fraud trends and organised crime threats.
• Conduct intelligence and analytical activities in response to emerging risks, suspicious activities, early warning indicators and criminal trends to prevent losses and support risk mitigation initiatives.
• Analyse information, identify relationships, patterns and trends, assess source reliability and provide actionable intelligence and recommendations to support investigations and business decision-making.
• Investigate and assess criminal events, fraud incidents and organised crime activities impacting the organisation, identifying control weaknesses and recommending preventative and corrective actions.
• Capture, maintain and manage risk event and investigative information on relevant case management systems to ensure accurate reporting, tracking and future risk mitigation.
• Build, maintain and manage effective relationships with internal and external stakeholders, law enforcement, industry participants, service providers and business units to facilitate information sharing and risk mitigation.
• Liaise with stakeholders to understand requirements, provide feedback, meet expectations and ensure effective communication regarding investigations, risk events and operational support activities.
• Create awareness of fraud, criminal methodologies, emerging threats and unethical conduct by sharing intelligence, trends, lessons learned and risk information with stakeholders.
• Support organised crime investigations and projects through crime mapping, link analysis, intelligence gathering and identification of criminal networks, groups and individuals.
• Identify and report system, process and control deficiencies and contribute to the enhancement of business processes, operational methodologies and risk management practices.
• Manage potential operational losses through proactive identification, assessment, monitoring and escalation of risk events and related issues.
• Provide administrative support services including document verification, stakeholder support, reporting, record management, procurement administration, travel coordination, asset management and onboarding activities where required.
• Ensure compliance with applicable policies, procedures, risk standards, governance requirements and regulatory obligations.
• Monitor and account for billable hours, cost recovery requirements and service-related expenses in line with stakeholder agreements and organisational standards.
• Maintain professional and technical expertise by staying abreast of developments in forensic investigations, fraud risk management, criminal intelligence analysis, banking risks and industry best practices.
• Contribute to a culture of continuous improvement, knowledge sharing, transformation, collaboration and adherence to the organisation's vision and values.

Skills

Fraud investigation methodology

Banking procedures

Risk management knowledge

Business writing

Analytical thinking

Education

Diploma

Job description

To manage risk events and provide forensic, intelligence, analytical, and operational support that enables the identification, investigation, mitigation, and prevention of fraud, financial crime, and operational risks while ensuring effective stakeholder engagement and compliance with organisational risk management standards.

Job Responsibilities

• Manage the end-to-end administration, registration, prioritisation, classification, escalation, monitoring and reporting of risk events in accordance with Nedbank risk management policies and procedures.
• Provide analytical and administrative support to forensic investigators and stakeholders through the sourcing, evaluation and analysis of information to identify risks, criminal activity, fraud trends and organised crime threats.
• Conduct intelligence and analytical activities in response to emerging risks, suspicious activities, early warning indicators and criminal trends to prevent losses and support risk mitigation initiatives.
• Analyse information, identify relationships, patterns and trends, assess source reliability and provide actionable intelligence and recommendations to support investigations and business decision-making.
• Investigate and assess criminal events, fraud incidents and organised crime activities impacting the organisation, identifying control weaknesses and recommending preventative and corrective actions.
• Capture, maintain and manage risk event and investigative information on relevant case management systems to ensure accurate reporting, tracking and future risk mitigation.
• Build, maintain and manage effective relationships with internal and external stakeholders, law enforcement, industry participants, service providers and business units to facilitate information sharing and risk mitigation.
• Liaise with stakeholders to understand requirements, provide feedback, meet expectations and ensure effective communication regarding investigations, risk events and operational support activities.
• Create awareness of fraud, criminal methodologies, emerging threats and unethical conduct by sharing intelligence, trends, lessons learned and risk information with stakeholders.
• Support organised crime investigations and projects through crime mapping, link analysis, intelligence gathering and identification of criminal networks, groups and individuals.
• Identify and report system, process and control deficiencies and contribute to the enhancement of business processes, operational methodologies and risk management practices.
• Manage potential operational losses through proactive identification, assessment, monitoring and escalation of risk events and related issues.
• Provide administrative support services including document verification, stakeholder support, reporting, record management, procurement administration, travel coordination, asset management and onboarding activities where required.
• Ensure compliance with applicable policies, procedures, risk standards, governance requirements and regulatory obligations.
• Monitor and account for billable hours, cost recovery requirements and service-related expenses in line with stakeholder agreements and organisational standards.
• Maintain professional and technical expertise by staying abreast of developments in forensic investigations, fraud risk management, criminal intelligence analysis, banking risks and industry best practices.
• Contribute to a culture of continuous improvement, knowledge sharing, transformation, collaboration and adherence to the organisation's vision and values.

Essential Qualifications - NQF Level

• Diploma

Preferred Qualification

Diploma: Criminal Justice and Forensic Investigation

Essential Certifications

• Institute of Commercial Forensic Practitioners (ICFP) and/or Association of Certified Fraud Examiners (ACFE), preferred not essential

Minimum Experience Level

• Minimum 5 years experience in a banking environment and/or conducting investigations
• 2-3 experience in preparing investigative reports and presenting findings to senior stakeholders.

Technical / Professional Knowledge

• Banking procedures
• Fraud investigation methodology
• Principles of project management
• Relevant regulatory knowledge
• Relevant software and systems knowledge
• Risk management process and frameworks
• Technologies
• Business writing skills
• Cluster Specific Operational Knowledge
• Business Acumen
• Communication
• Decision Making
• Building the Sales Organization
• Quality Orientation
• Technical/Professional Knowledge and Skills

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Nedbank Ltd Reg No 1951/000009/06.
Authorised financial services and registered credit provider (NCRCP16).