Merchant Services Business Banker — Grow SMB Relationships

Capitec Bank Ltd.

Durban

On-site

ZAR 420,000 - 540,000

Full time

8 days ago

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Job summary

Capitec Bank Ltd. is seeking a dynamic Business Banker (Merchant Services) to build strong client relationships and promote merchant solutions. You will engage with existing clients, provide training, and identify opportunities for upselling while supporting on-site delivery across regions.

Ideal candidates have CRM experience, strong sales instincts, and a background in banking or FMCG/retail environments. A valid driver’s license is preferred and a client‑facing role is expected.

Qualifications

Minimum: Grade 12 National Certificate / Vocational.
Ideal: Bachelor's Degree in Commerce or Marketing.

Responsibilities

Build, maintain and optimise client relationships by providing excellent client service through engagement and consultation with existing clients including installation, after sales support and training on products.
Contribute to the overall profitability by promoting and selling Business Bank and merchant products to new and existing clients.
Provide on-site support and training to external clients and offer on-site technical/client support within a retail/sales environment.

Skills

Planning & Coordination

Communications

Commercial Thinking

Interpersonal & Relationship mgmt

MS Word / MS Excel / MS Outlook

Education

Grade 12 National Certificate / Vocational

Bachelor's Degree in Commerce or Marketing

Tools

CRM software

MS Word

MS Excel

MS Outlook

Job description

Ideal candidates have CRM experience, strong sales instincts, and a background in banking or FMCG/retail environments. A valid driver’s license is preferred and a client‑facing role is expected.

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