Merchandiser - Waterfall

Dis-Chem Pharmacies Limited; Midrand; On-site; ZAR 134,000 - 190,000; Full time

Benefits offered by this job

Market-related salary

Medical aid

Provident fund

Staff account

Job summary

Dis-Chem Pharmacies in Midrand is seeking a reliable retail associate to support store operations. You will restock merchandise, ensure stock is stored correctly and shelves are neat with accurate labels and pricing, and assist customers with friendly service.

Requirements include Grade 12, up to 6 months in retail, and basic MS Office skills. Bilingual or more experience is advantageous. The role requires willingness to work retail hours and adherence to store SOPs.

Qualifications

• Grade 12 / Matric is a must.
• Proficiency in MS Office and basic computer literacy.
• Excellent communication and customer service skills.
• Willing to work retail hours.

Responsibilities

• Restock merchandise to maximise sales and ensure correct shelf presentation.
• Ensure stock is stored properly, rotated FIFO, and shelved with accurate labels and pricing.
• Report stock discrepancies and assist with stocktakes.
• Assist customers with friendly, helpful service.
• Maintain store cleanliness and compliance with SOPs and safety rules.

Skills

English proficiency

Customer service

Time management

Presentable

Trustworthy

Education

Grade 12 / Matric

Tools

MS Office

Job description

Minimum Requirements:

Essential:

• Grade 12 / Matric
• Up to 6 months’ retail experience
• Computer literate – MS Office
• Willing and able to work retail hours

Advantageous:

• At least 1 year retail experience

Job Description:

• Restock merchandise as needed to ensure maximum sales
• Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
• Ensure stock on shelves has not reached sell-by date
• Ensure the full range of products is on the shelves at all times
• Facilitate rotation of stock on a regular, FIFO basis
• Report low stock levels, out-of-stock items, damaged stock and expired stock to management
• Assist with counting of stock files and general stocktaking
• Adhere to Dis-Chem’s operating standards, store layout and planograms
• Ensure boxes are flattened after unpacking stock, and taken to the designated area
• Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
• Report all price discrepancies to management
• Keep abreast of current and new products
• Ensure merchandising displays are built, faced up, stocked and maintained
• Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
• Assist with loading and off-loading of stock
• Ensure items without barcodes are clearly marked
• Assist with back shopping
• Assist in training of new staff
• Provide friendly, helpful and courteous assistance and advice to all customers
• Ensure all out of stock queries from customers are followed up with the customer service out of stock list
• Ensure all customer stock queries are dealt with and resolved
• Ensure the correct uniform and badge are worn at all times
• Minimise any losses by handling all merchandise carefully
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

Competencies:

Essential:

• Strong command of the English language
• Presentable
• Effective engagement with customers, management and staff
• Trustworthy and honest
• Time management

Advantageous:

• Bilingual
• Knowledge of merchandising standards and the FMCG industry
• Product and category knowledge
• Ability to analyse ZMORE reports for ordering and stock taking
• Report bad/suspicious behaviour relating to both staff and customers

Special conditions of employment:

• Willing and able to work retail hours
• Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

Remuneration and benefits:

• Market-related salary
• Medical aid
• Provident fund
• Staff account

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.