Merchandiser - Northridge Mall, Bloemfontein

Dis-Chem Pharmacies Limited; Vrystaat; On-site; ZAR 90,000 - 130,000; Full time

Job summary

Dis-Chem Pharmacies requires a Merchandiser for our Northridge Mall, Bloemfontein store in the Free State. You will restock merchandise, ensure stock is stored correctly, and maintain full product availability on shelves.

The role focuses on customer service, adherence to store standards, and accurate labeling and pricing. Some retail experience is advantageous and a reliable, presentable candidate is sought.

Qualifications

• Grade 12 / Matric is required.
• Up to 6 months retail experience.
• Computer literate – MS Office.
• Willing and able to work retail hours.

Responsibilities

• Restock merchandise as required to ensure maximum sales.
• Ensure stock on shelves is stored and packed correctly and timeously.
• Ensure stock on shelves has not reached its sell-by date.
• Ensure the full range of products is available on the shelves at all times.
• Facilitate regular stock rotation on a FIFO basis.
• Report low stock levels, out-of-stock items, damaged stock and expired stock to management.
• Assist with counting stock files and general stocktaking.
• Adhere to Dis-Chem’s operating standards, store layout and planograms.
• Ensure boxes are flattened after unpacking stock and taken to the designated area.
• Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing.
• Report all price discrepancies to management.
• Keep abreast of current and new products.
• Ensure merchandising displays are built, faced up, stocked and maintained.
• Maintain the daily physical upkeep of the store and merchandise displays.
• Take responsibility for designated stock in the storeroom as well as on the shop floor.
• Assist with the loading and off-loading of stock.
• Ensure items without barcodes are clearly marked.
• Assist with back shopping.
• Assist in the training of new staff.
• Provide friendly, helpful and courteous assistance and advice to all customers.
• Ensure all out-of-stock customer queries are followed up using the customer service out-of-stock list.
• Ensure all customer stock queries are dealt with and resolved.

Skills

English language

Presentable appearance

Customer engagement

Trustworthy

Time management

Education

Grade 12 / Matric

Job description

Dis-Chem Pharmacies requires a Merchandiser for our Northridge Mall, Bloemfontein store in the Free State.

The successful candidate will be responsible for ensuring that basic Dis-Chem merchandising standards are properly executed and maintained. The role will also involve providing excellent customer service to ensure a positive customer experience.

Minimum Requirements

Essential

• Grade 12 / Matric.
• Up to 6 months’ retail experience.
• Computer literate – MS Office.
• Willing and able to work retail hours.

Advantageous

• At least 1 year of retail experience.

Duties and Responsibilities

• Restock merchandise as required to ensure maximum sales.
• Ensure delivered stock and stock pulled from the storeroom is stored and packed in the correct space and timeously.
• Ensure stock on shelves has not reached its sell-by date.
• Ensure the full range of products is available on the shelves at all times.
• Facilitate regular stock rotation on a FIFO basis.
• Report low stock levels, out-of-stock items, damaged stock and expired stock to management.
• Assist with counting stock files and general stocktaking.
• Adhere to Dis-Chem’s operating standards, store layout and planograms.
• Ensure boxes are flattened after unpacking stock and taken to the designated area.
• Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing.
• Report all price discrepancies to management.
• Keep abreast of current and new products.
• Ensure merchandising displays are built, faced up, stocked and maintained.
• Maintain the daily physical upkeep of the store and merchandise displays.
• Take responsibility for designated stock in the storeroom as well as on the shop floor.
• Assist with the loading and off-loading of stock.
• Ensure items without barcodes are clearly marked.
• Assist with back shopping.
• Assist in the training of new staff.
• Provide friendly, helpful and courteous assistance and advice to all customers.
• Ensure all out-of-stock customer queries are followed up using the customer service out-of-stock list.
• Ensure all customer stock queries are dealt with and resolved.
• Ensure the correct uniform and badge are worn at all times.
• Minimise losses by handling all merchandise carefully.
• Adhere to Dis-Chem policies and procedures, SOPs, and health and safety rules and regulations.

Competencies

Essential

• Strong command of the English language.
• Presentable and professional appearance.
• Effective engagement with customers, management and staff.
• Trustworthy and honest.
• Good time-management skills.

Advantageous

• Bilingual.
• Knowledge of merchandising standards and the FMCG industry.
• Product and category knowledge.
• Ability to analyse ZMORE reports for ordering and stocktaking.
• Ability to report bad or suspicious behaviour relating to both staff and customers.

Special Conditions of Employment

• Willing and able to work retail hours.
• Able and physically fit to lift and move heavy boxes while ensuring health and safety standards are adhered to.
• Reliable transport and/or reside in close proximity to the store.
• South African citizen.
• Clear credit and criminal records.

Important Information

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process, aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.