Marketplace Operations Specialist

Supernova Brands; Cape Town; On-site; ZAR 350,000 - 520,000; Full time

Job summary

Supernova Brands in Cape Town seeks a commercially driven Marketplace Coordinator to own marketplace operations for our Consumer Electronics Business Unit. This high-autonomy role serves as the primary strategic and operational partner to drive competitive product catalog positioning across Takealot, Amazon, and Makro.

You will coordinate listings, promotions, pricing, stock replenishments, and order administration while collaborating with Marketplace Account Managers, internal Marketing, and BU

Responsibilities

• Execute day-to-day platform activities including listings, catalogue expansions, promotional planning, and tactical pricing updates.
• Manage content changes for listings and brand spaces to ensure products are optimally represented.
• Coordinate stock replenishments to Takealot, Amazon, and Makro distribution centers, as well as any new priority marketplaces.
• Maintain operational excellence by managing financial reconciliations of marketplace accounts.
• Oversee stock management and reconciliation, including handling removal orders, price drops, and aging stock.
• Manage order administration, encompassing returns, credit notes, accounting corrections, and RMAs.
• Conduct ad-hoc investigations to resolve order discrepancies, account issues, technical errors, and stock irregularities.
• Drive communication and coordination between internal and external stakeholders, including Marketplace Account Managers, internal/external Marketing teams for paid media, and direct customer communication when required for specific marketplace queries or BU-associated websites.

Job description

Supernova Brands in Cape Town seeks a commercially driven Marketplace Coordinator to own marketplace operations for our Consumer Electronics Business Unit. This high-autonomy role serves as the primary strategic and operational partner to drive competitive product catalog positioning across Takealot, Amazon, and Makro.

You will coordinate listings, promotions, pricing, stock replenishments, and order administration while collaborating with Marketplace Account Managers, internal Marketing, and BU