Managing Executive: Relationship

Mindcor-InterSearch; Johannesburg; On-site; ZAR 1,500,000 - 2,100,000; Full time

Job summary

Mindcor-InterSearch is seeking a senior executive to lead and grow enterprise insurance portfolios from Johannesburg, shaping strategy, strengthening executive relationships, and guiding cross-functional teams to deliver sustainable business performance.

The role requires deep industry experience, a strong commercial mindset, and proven ability to drive profitability, client value, and service excellence across multi-sector portfolios.

Qualifications

• 12+ years of experience in insurance or financial services.
• 5+ years in an executive leadership role.
• Experience managing complex, multi-segment client portfolios with direct P&L accountability.

Responsibilities

• Develop and implement portfolio strategies for enterprise clients.
• Own portfolio P&L, revenue growth, profitability, and client retention.
• Lead cross-functional teams across Sales, Operations, Finance, Actuarial, Technology and CX.
• Oversee portfolio risk, claims performance, regulatory compliance, and service delivery standards.
• Identify opportunities to strengthen client value and portfolio performance.
• Lead senior management and succession planning to drive accountability.

Skills

Portfolio management

P&L accountability

Executive leadership

Client relationship building

Education

NQF Level 8 in Business/Insurance/Finance

Job description

Financial Services | Johannesburg

Leading complex client portfolios requires a balance of commercial insight, strategic relationship management, and operational excellence.

This senior executive position carries responsibility for managing and growing enterprise client portfolios within the insurance sector, with accountability for commercial performance, profitability, client retention, and service delivery.

The successful candidate will shape portfolio strategy, strengthen executive-level relationships, and lead cross-functional teams to deliver sustainable business performance.

Key Focus Areas

• Develop and implement long-term portfolio strategies, including segment-specific value propositions and service models.
• Take accountability for portfolio P&L, revenue growth, profitability, and client retention.
• Build and maintain strategic relationships with key clients, executive stakeholders, and business partners.
• Oversee portfolio risk, claims performance, regulatory compliance, and service delivery standards.
• Identify opportunities to strengthen client value, improve portfolio performance, and support sustainable growth.
• Lead and develop senior management teams, driving performance, accountability, and succession planning.
• Strengthen collaboration across Sales, Operations, Finance, Actuarial, Technology and Customer Experience to improve client outcomes.

Who Should Apply?

Experienced executives with a strong background in insurance, financial services or benefits administration who can demonstrate:

• 12+ years' relevant industry experience, including at least 5 years in an executive leadership role.
• Proven experience managing complex, multi-segment client portfolios with direct P&L accountability.
• Strong commercial acumen, financial management and portfolio growth experience.
• A solid understanding of insurance operations, claims management, regulatory compliance, and enterprise client relationships.
• Experience developing and executing portfolio strategies that improve profitability, retention, and service delivery.
• The ability to lead senior teams, influence executive stakeholders and drive performance across multiple business functions.

Qualifications:

An NQF Level 8 qualification in Business, Commerce, Insurance, Finance, Actuarial Science, or a related discipline.

Advantageous Experience:

• An MBA, MPA or equivalent executive leadership qualification.
• Experience managing large, complex, or diversified insurance portfolios.
• Exposure to enterprise-wide transformation, service improvement, or customer experience initiatives.

The role is suited to an established executive with a strong commercial track record, the ability to manage complex stakeholder relationships and a clear focus on portfolio performance and client value.