Manager, Underwriting Admin & Retention (Engineering)

Sanlam Limited; South Africa; On-site; ZAR 1,200,000 - 1,800,000; Full time

Job summary

Santam Specialist Solutions in South Africa seeks a Manager - Commercial Underwriting Administration to lead policy administration for new business, endorsements, and terms on existing policies. You will manage a team, drive performance, and ensure adherence to SOPs.

The role requires extensive underwriting experience, leadership ability, and strong knowledge of insurance regulations. Based at Wanderers Office Park, with a focus on collaboration and process improvement.

Qualifications

• Minimum 15 years in insurance underwriting.
• Preferably 10 years in short-term engineering insurance.
• Experience leading an underwriting team.
• Quoting and approval experience beneficial.
• First Level Regulatory Examination and FAIS compliance.
• Relevant degree or diploma; computer literacy in Word, Excel, PowerPoint, Outlook.

Responsibilities

• Oversee policy administration and underwriting for new business and endorsements.
• Provide terms on existing policies and address finance queries.
• Liaise with brokers and other departments.
• Lead the underwriting administration team to meet targets and SOP.
• Manage team performance and deadlines.
• Handle incoming/outgoing mail and ensure process compliance.

Skills

Leadership

Team management

Underwriting

Insurance regulations

Attention to detail

Communication

Analytical thinking

Insurance systems

Education

Relevant Degree/Diploma

First Level Regulatory Examination

FAIS Compliant

Tools

Microsoft Office Suite

Job description

Santam Specialist Solutions in South Africa seeks a Manager - Commercial Underwriting Administration to lead policy administration for new business, endorsements, and terms on existing policies. You will manage a team, drive performance, and ensure adherence to SOPs.

The role requires extensive underwriting experience, leadership ability, and strong knowledge of insurance regulations. Based at Wanderers Office Park, with a focus on collaboration and process improvement.