Head of Commercial Underwriting Admin (Engineering)

Santam Insurance; Sandton; On-site; ZAR 1,200,000 - 1,600,000; Full time

Job summary

Santam Specialist Solutions seeks a Manager - Commercial Underwriting Administration in the Construction and Engineering space, based at Wanderers Office Park. The role centers on Policy Underwriting Administration for new business, endorsements and queries, ensuring the team meets targets and SOPs.

You will oversee a team of Underwriting Administrators, drive term-setting on existing policies, and work with brokers and internal departments to support business retention and policy conversions.

Qualifications

• Minimum of 15 years of insurance experience in underwriting.
• Preferably 10 years in short-term engineering insurance.
• Prior experience in managing an underwriting team.
• Quoting and approval experience beneficial.
• First Level Regulatory Examination (FRE)
• Relevant Degree or Diploma
• FAIS compliance essential.
• Computer literacy: Word, Excel, PowerPoint, Outlook.

Responsibilities

• Converting quotes into policies.
• Managing endorsements and terms on existing policies.
• Provide terms on existing policies.
• Understand insurance principles and business retention on existing policies.
• Liaise with brokers and other departments.
• Manage/incoming/outgoing mail and document flow.
• Ensure deadlines and SOP requirements are met.
• Manage team performance.

Skills

Leadership

Underwriting knowledge

Detail orientation

Communication

Analytical thinking

Insurance systems

Education

Relevant Degree / Diploma

FAIS Compliant

Tools

Microsoft Office

Job description

Santam Specialist Solutions seeks a Manager - Commercial Underwriting Administration in the Construction and Engineering space, based at Wanderers Office Park. The role centers on Policy Underwriting Administration for new business, endorsements and queries, ensuring the team meets targets and SOPs.

You will oversee a team of Underwriting Administrators, drive term-setting on existing policies, and work with brokers and internal departments to support business retention and policy conversions.