Manager: Information Management - WASA20760

Ekurhuleni; Gauteng; On-site; ZAR 738,000 - 1,013,000; Full time

Job summary

City of Ekurhuleni is seeking a Manager: Information Management to provide analytics, BI and data governance across the Water Metering function. The role supports revenue protection, non-revenue water management and performance monitoring through accurate reporting.

Responsibilities include analyzing consumption, billing and customer data, validating data quality, and developing standards and reporting frameworks. A degree in a related field and 3–5 years of experience are required.

Qualifications

• Grade 12 or equivalent (NQF Level 4).
• Degree in Data Analytics/Statistics/Computer Science/Mathematics or related field – NQF 7.
• Drivers licence.

Responsibilities

• Analyse water consumption, meter reading, billing and customer data to identify trends, anomalies, irregularities and revenue risks.
• Analyse meter reading and consumption data to identify abnormal consumption patterns, zero consumption, negative readings, billing anomalies and other exceptions.
• Perform data quality, integrity and validation assessments on metering, billing, GIS, asset management, customer and other operational datasets to ensure accuracy, completeness and reliability.
• Develop and maintain data standards, validation rules, reporting methodologies and performance measurements frameworks.
• Evaluate the effectiveness and outcomes of revenue assurance and loss-reduction initiatives using data‑driven analysis.
• Produce management information and exception reports highlighting operational risks, revenue losses, billing irregularities, performance concerns and areas requiring management intervention.
• Contribute to the continuous improvement of metering information systems and business intelligence capabilities.
• Provide specialist analytical support for audit, verification, compliance and performance assessment activities
• Engage with operational teams, system administrators,
• Integrate and share product, process and system knowledge attained through formal and informal learning opportunities in the execution of your role.

Skills

Data analytics

Business intelligence

Information management

Education

Grade 12 or equivalent

Degree in Data Analytics/Statistics/Computer Science/Mathematics

Job description

Manager: Information Management - WASA20760

Department : Water & Sanitation Department (2019)

Location

City of Ekurhuleni

Remuneration

R 738 168 to R 1 012 644 - Basic salary per annum (plus benefits)

Assignment Type

Permanent

Job Purpose:

To provide data analytics, business intelligence and information management support for the Water Metering function by ensuring the integrity, analysis and reporting of metering, billing, revenue and related operational data. The role enables informed decision – making, revenue protection, non- revenue water management, performance monitoring and strategic planning through the provision of accurate and actionable information.

Minimum Requirements:

• Grade 12 or equivalent NQF Level 4
• Degree in Data Analytics/Statistics/Computer Science/Mathematics or related field – NQF 7
• Drivers licence
• 3-5 years in a relevant environment

Core Responsibilities:

• Analyse water consumption, meter reading, billing and customer data to identify trends, anomalies, irregularities and revenue risks.
• Analyse meter reading and consumption data to identify abnormal consumption patterns, zero consumption, negative readings, billing anomalies and other exceptions.
• Perform data quality, integrity and validation assessments on metering, billing, GIS, asset management, customer and other operational datasets to ensure accuracy, completeness and reliability.
• Develop and maintain data standards, validation rules, reporting methodologies and performance measurements frameworks
• Evaluate the effectiveness and outcomes of revenue assurance and loss- reduction initiatives using data – driven analysis.
• Produce management information and exception reports highlighting operational risks, revenue losses, billing irregularities, performance concerns and areas requiring management intervention.
• Contribute to the continuous improvement of metering information systems and business intelligence capabilities.
• Provide specialist analytical support for audit, verification , compliance and performance assessment activities
• Engage with operational teams, system administrators,
• Integrate and share product, process and system knowledge attained through formal and informal learning opportunities in the execution of your role.

Enquiries: Tel: [phone]

Candidates may be requested to submit proof of the NQF level applicable to the qualifications they have obtained. Should candidates not be informed of the outcome of the application within six weeks of the closing date, it should be regarded as having been unsuccessful. The City of Ekurhuleni subscribes to the principles of the Employment Equity Act and reserves the right to appoint, not appoint or to appoint laterally.