Manager, Business Control

CHEP; Durban; On-site; ZAR 1,100,000 - 1,600,000; Full time

Job summary

CHEP in Durban, South Africa seeks a Business Control Manager (SSA Region) to strengthen governance, risk management, and internal control across Logistics and Operations, including service center activities and end‑to‑end process oversight. This role safeguards assets, ensures policy compliance, and drives operational integrity across the SSA network.

You will lead standardized control frameworks, perform risk assessments, and collaborate with cross‑functional teams to drive remediation and

Responsibilities

• Lead the delivery of day‑to‑day financial operations, ensuring accurate processing across spend, procurement, and transactional finance activities to support business needs.
• Maintain financial governance by applying established policies, controls, and compliance requirements across contract administration, PO oversight, and invoice‑to‑pay processes.
• Ensure integrity of financial and operational data by overseeing master data accuracy, reconciliation activities, and automated expense processing within defined standards.
• Partner with cross‑functional teams including Operations, Supply Chain, and other Shared Services to resolve operational issues and ensure smooth service delivery.
• Identify opportunities to improve processes, supporting the implementation of standardised practices that enhance accuracy, efficiency, and customer experience.
• Develop team capability through coaching, feedback, and on‑the‑job development, building foundational skills and supporting career growth.
• Foster a customer‑focused environment by ensuring timely issue resolution, clear communication, and consistent support for internal stakeholders.
• Make sound, data‑informed decisions that support operational effectiveness while balancing compliance, efficiency, and service expectations.

Job description

CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Key Responsibilities May Include:

• Lead the delivery of day‑to‑day financial operations, ensuring accurate processing across spend, procurement, and transactional finance activities to support business needs.
• Maintain financial governance by applying established policies, controls, and compliance requirements across contract administration, PO oversight, and invoice‑to‑pay processes.
• Ensure integrity of financial and operational data by overseeing master data accuracy, reconciliation activities, and automated expense processing within defined standards.
• Partner with cross‑functional teams including Operations, Supply Chain, and other Shared Services to resolve operational issues and ensure smooth service delivery.
• Identify opportunities to improve processes, supporting the implementation of standardised practices that enhance accuracy, efficiency, and customer experience.
• Develop team capability through coaching, feedback, and on‑the‑job development, building foundational skills and supporting career growth.
• Foster a customer‑focused environment by ensuring timely issue resolution, clear communication, and consistent support for internal stakeholders.
• Make sound, data‑informed decisions that support operational effectiveness while balancing compliance, efficiency, and service expectations.

CHEP – Business Control Manager (SSA Region)

Durban, South Africa

Transforming data-driven insights into sustainable supply chain solutions and operational excellence

Where You Add Value

The Business Control Manager plays a critical leadership role in strengthening governance, risk management, and internal control effectiveness across Logistics and Operations, including service center activities and end‑to‑end process oversight. This role safeguards assets, ensures policy compliance, and drives operational integrity across the SSA network.

What You’ll Drive

• Enterprise Control Leadership: Establish and enforce standardized control frameworks and governance structures.
• Risk Management & Assurance: Lead risk assessments and deliver integrated risk control matrices across business units.
• Operational Oversight & Compliance: Ensure service center activities, spend controls, reconciliations, and SOPs align with CHEP standards.
• Data‑Driven Monitoring: Build centralized data repositories, leverage analytics, and monitor KRIs to identify emerging risks.
• Continuous Improvement: Maintain and evolve the CHEP Risk Control Framework in line with operational priorities.
• Audit & Stakeholder Engagement: Communicate control effectiveness, audit findings, and remediation actions to senior stakeholders.

Your Experience And Strengths

• Bachelor’s degree in finance, Business Administration, Supply Chain, or related discipline.
• Minimum 5 years’ management experience in supply chain, finance, or manufacturing.
• Strong knowledge of internal control frameworks, risk assessment, and governance principles.
• Proficiency in SAP, Salesforce, BW (Analysis for Excel), and advanced Microsoft Suite.
• Proven ability to design and embed controls, evaluate SOPs, and drive remediation.
• Strong analytical mindset with ability to translate data into actionable insights.
• Collaborative leadership style with influencing skills across matrix environments.

The CHEP Advantage - Join a Purpose-Led Business

At CHEP, we’re committed to building smarter, more sustainable supply chains. You’ll join a global leader that values innovation, diversity, and forward‑thinking. This is your chance to make a measurable impact in a role that combines strategic vision with operational excellence.

Remote Type

Hybrid Remote

Skills To Succeed In The Role

Coaching, Collaboration, Data Integrity, Disruptive Thinking, Feedback, Financial Analysis, Financial Reporting and Analysis, Inclusive Leadership, Leading Change, Leading Customer Centric Teams, Mentorship, Motivating Teams, Operational Excellence, Prioritization, Process Improvements, Self-Awareness

We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.