Manager Bakery at PnP

Pick n Pay; Gqeberha; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading retail company in Gqeberha seeks an experienced Bakery Supervisor to manage bakery operations and ensure adherence to company standards. The ideal candidate will have a Matric qualification, preferable NQF 3 Bakery qualification, and a minimum of three years of supervisory experience. Responsibilities include managing staff, adhering to hygiene protocols, and responding to customer needs. This role requires flexibility and transferability between stores. Closing date: 10th December 2025.

Qualifications

• Experience as a Baker / Bakery Supervisor.
• Minimum of 3 Years Baker Experience.
• Ability to transfer between stores.

Responsibilities

• Manage merchandise quality checks and adherence to standards.
• Ensure compliance with hygiene and safety standards.
• Respond to customer requests and maintain department standards.
• Communicate critical information and target to staff.
• Monitor maintenance standards and track turnover.

Skills

Achieving results through others

Plan, organize and follow up on activities

Customer Orientation

Strong communication skills

Business mindedness

Education

Matric / Grade 12

NQF 3 Bakery qualification

Job description

Role Summary

To manage resources in order to maximize turnover and minimize shortage. Ensures that standards, processes and policies are adhered to.

Requirements

• Matric / Grade 12
• Preferably NQF 3 Bakery qualification
• Experience as a Baker / Bakery Supervisor.
• Minimum of 3 Years Baker Experience
• The incumbent may also be expected to perform other duties as assigned from time to time.
• This position will require transferability between stores.

Competencies

• Achieving results through others
• Plan, organize and follow up on activities and plans
• Adhere to standards and policies
• Customer Orientation
• Communication skills - clearly conveying message and actively listening
• Business mindedness

Key Responsibilities

• Merchandising Management: Conducts regular quality checks on merchandise, Executes plano guide 100%, Handles product as per SOP, Ensures products are produced according to recipe specifications, Ensures department is ready for trade by store opening time, Identifies fast selling lines within store and implications on margin and sales opportunities, Ensures product is wrapped and packed according to standards, Ensures sufficient product available for customer demand, Ensures compliance to hygiene, housekeeping and safe working standards, Monitors the implementation of all promotional activities - adherence to promotional calendar, Back up areas are kept clean and clear, Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area, Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum
• Food Safety & Hygiene: Ensures that hygiene and housekeeping standards are maintained, Ensures stock rotation, Monitors the adherence to food safety and health and safety standards, Manages Non-Conformances via effective corrective action, Implements cleaning schedules and checks effective cleaning and sanitation, Recording of Food Safety Daily Checklist
• Customer Services Management: Responds to customer requests; Answers queries on out of stock – assists with replacement products, explains time to next delivery and issues which may be affecting stock availability; Ensures department standards are maintained, equipment is manned and in working order
• Staff Management: Communicates critical information to staff, Set targets and activities – priorities, delegates and communicates, Handles procedural, policy and legislative non compliance, Attends monthly regional meetings – takes information back to staff – responds to queries on turnover/waste, Checks and amends Kronos scheduling, Coaches staff
• Administration: Ensures that all equipment is properly maintained in effective working order, Ensures that general maintenance standards are met, Monitors waste, and ensures procedures are adhered to, Monitors turnover and identifies opportunities for increasing turnover, and identifies and issues barriers to achieving budgets, Ensures all SEL in place – print out and ensure all products have SEL current and legible by customer
• Systems: Gap scanning out of stocks, Identifies, counts, and records out of stocks & over stocks, Draws excel report from SAP, communicates address stock concerns by completing excel sheet and sending to Demand Planning, Processes IDTs via SAP, Actions reduced to clear on SAP as per SOP, Checks for electronic communications regularly during the working day, Processes waste, Ensures PID's are counted correctly as per the National P & L schedule

Closing date: 10th December 2025