Manager

Cash Crusaders; Oos-Kaap; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Cash Crusaders is seeking experienced managers to lead a store as either Assistant Store Manager or Store Manager. This Trainee Manager path offers growth while leveraging your existing management experience to drive store performance and exceptional customer service.

You will oversee operations, stock control, and administration, while developing a high-performing team. The role requires flexibility for retail hours and willingness to relocate within the Eastern Cape.

Qualifications

• Previous retail management experience as Store Manager or Assistant Store Manager
• Proven track record of achieving sales targets and driving store performance
• Strong leadership, coaching and people management skills
• Excellent communication, organisational and problem-solving abilities
• Willingness to relocate to Eastern Cape

Responsibilities

• Drive store operations and sales performance to meet targets.
• Maximise profitability through effective GP management and revenue streams.
• Maintain merchandising, marketing and operating standards across the store.
• Monitor store performance and identify opportunities for improvement.
• Lead, motivate and develop teams to achieve business objectives.
• Oversee daily administration, cash-ups, safe and alarm checks, and recordkeeping.

Skills

Retail management

Sales leadership

Customer service

Stock control

People development

Job description

Are you an experienced retail professional ready to take the next step in your management career? Cash Crusaders is looking for ambitious, results-driven Assistant Store Managers and Store Managers who are passionate about retail, leadership and people development.

Join our team as a Trainee Manager and build on your existing management experience while developing the skills needed to lead a successful Cash Crusaders store. This is an opportunity to grow within a dynamic retail environment that values operational excellence, outstanding customer service and strong leadership.

Key Responsibilities

Store Operations & Sales

• Drive sales performance and achieve business targets.
• Maximise profitability through effective management of gross profit (GP), add-on sales and other revenue streams.
• Maintain merchandising, marketing and operational standards.
• Monitor store performance and identify opportunities for improvement.

Stock & Inventory Management

• Ensure effective stock control and inventory management.
• Monitor stock levels in line with customer demand and sales performance.
• Minimise stock losses and maintain accurate stock records.

Customer Service

• Deliver exceptional customer experiences and promote a customer-first culture.
• Monitor Mystery Shopper results and customer feedback.
• Resolve customer complaints professionally and efficiently.

Leadership & People Development

• Lead, motivate and develop teams to achieve business objectives.
• Manage employee performance and support individual growth.
• Identify and develop future leaders through succession planning.
• Foster a positive, accountable and high-performing team environment.

Administration & Compliance

• Ensure compliance with company policies, systems and procedures.
• Oversee daily administrative duties, including cash-ups, safe checks, alarm checks and recordkeeping.
• Maintain high standards of operational control and accountability.

What We’re Looking For

• Previous retail management experience as a Store Manager or Assistant Store Manager.
• A proven track record of achieving sales targets and driving store performance.
• Strong leadership, coaching and people management skills.
• Excellent communication, organisational and problem-solving abilities.
• A target-driven mindset with a passion for retail and customer service.
• A willingness to learn, grow and take on greater management responsibility.
• Willingness to relocate anywhere in Eastern Cape.

Working Hours: Retail hours, including weekends and public holidays.