Management Training Lead

Rohloff Group; Somerset West; On-site; ZAR 550,000 - 900,000; Full time

Job summary

Rohloff Group in Somerset West seeks a Management Training Lead to drive leadership development, certification, and succession across 106 restaurants. You’ll oversee a team of four Management Trainers, guiding training strategy and execution for high-performing leaders.

You’ll partner with Operations, Talent, and L&D to strengthen bench strength, improve capability, and align training with business goals. Valid SA ID and travel flexibility are required.

Qualifications

• Relevant Diploma or Degree in Human Resources, Learning & Development, or related field.
• Minimum 5-8 years' experience in Learning & Development, Operations, Training, Talent Development, or a similar role.
• Certified up to AC level.
• Proven ability to lead, coach, and develop trainers into high-performing, people-focused teams.

Responsibilities

• Deliver onboarding, operational, leadership, and management training.
• Ensure completion of ARM, RGM, and Area Coach certifications.
• Identify skill, and training gaps in the business and implement development plans.
• Conduct coaching, audits, and in-store assessments to maintain training standards.
• Coach and develop trainers, managers, and restaurant leaders.
• Build succession pipelines for ARM, RGM, and Area Coach roles.
• Ensure leadership readiness and bench strength across the business.
• Align training with customer experience, audits, labour, and operational targets.
• Drive training readiness and team capability for new store openings.

Skills

Leadership development

Coaching

Succession planning

Training delivery

IDPs

Stakeholder management

Performance metrics

Project planning

Team leadership

Education

Diploma or Degree in HR/L&D

AC level certification

Tools

MS Office

Training reporting systems

Job description

Join Our Team as a Management Training Lead at Rohloff Group!

Management Training Lead

Are you passionate about developing leaders, unlocking potential, and building high-performing teams? We're looking for a driven and influential Management Training Lead to join our team in Somerset West! In this pivotal role, you'll drive leadership development, certification, and succession initiatives that strengthen management capability, build future leadership pipelines, and enhance business performance across our restaurant network. Through practical coaching, targeted development programmes, and a strong focus on execution, you'll help create a culture of growth, accountability, and continuous learning. If you're ready to make a meaningful impact by developing the leaders of tomorrow, we'd love to hear from you!

What You’ll Do

• Training & Capability Development
• Deliver onboarding, operational, leadership, and management training.
• Ensure completion of ARM, RGM, and Area Coach theoretical and practical certifications.
• Identify skill, and training gaps in the business and implement development plans
• Conduct coaching, audits, and in-store assessments to maintain training standards.
• Leadership & Succession
• Coach and develop trainers, managers, and restaurant leaders.
• Build succession pipelines for ARM, RGM, and Area Coach roles.
• Ensure leadership readiness and bench strength across the business.
• Employee Experience & Retention
• Drive employee engagement, intent to stay, experience vs engagement and retention initiatives.
• Improve KFC Listens survey participation and engagement results.
• Support the reduction of Team Member and RGM turnover.
• Operational & Business Performance
• Align training with customer experience, audits, labour, and operational targets.
• Ensure training initiatives drive measurable restaurant performance improvements.
• Support training readiness and team capability for new store openings.
• Drive Add Hope in the company
• Stakeholder Management & Reporting
• Innovate and streamline the training and certifications process in the business
• Partner with Operations, Talent, and L&D teams to support business objectives.
• Track and report on training completion, competency, engagement, and succession metrics.
• Provide training insights, recommendations, and progress updates to the Head of Learning & Development.

What You’ll Bring

• Relevant Diploma or Degree in Human Resources, Learning & Development, or a related field
• Minimum 5-8years' experience in Learning & Development, Operations, Training, Talent Development, or a similar role.
• Certified up to AC level
• Proven ability to lead, coach, and develop trainers into high-performing, people-focused teams.
• Demonstrated experience in succession planning, Individual Development Plans (IDPs), and Skills Needs Analyses.
• Strong understanding of restaurant operations, business performance drivers, and operational excellence.
• Highly structured and process-driven, with the ability to translate strategy into practical, executable action plans.
• Collaborative leadership style with the ability to influence and partner effectively with Area Coaches and Operational Leaders.
• Strong problem-solving, planning, and organisational skills with excellent operational discipline.
• High levels of adaptability, resilience, and the ability to thrive in a fast-paced environment.
• Experience within a multi-site Retail, Hospitality, Quick Service Restaurant (QSR), or Franchise environment will be advantageous.
• Proficient in Microsoft Office Suite and training reporting systems.
• Strong leadership capability with solid operational and commercial awareness.
• Valid South African ID.
• Valid driver's license and willingness to travel as required.
• Clear criminal record.

Team Structure And Scope

• This role reports directly to the Head of Learning & Development and forms part of the Talent & Culture Department. The successful incumbent will lead a team of four Management Trainers, providing direction, coaching, support, and development to ensure the effective delivery of leadership and management training across the business.
• Based in the Western Cape, this role is responsible for overseeing management training, leadership development, certification, succession planning, and capability-building initiatives across a network of 106 restaurants. The role partners closely with Operations leaders to strengthen leadership bench strength, improve management capability, and build a sustainable pipeline of future leaders.
• We are committed to Diversity, Equity, Inclusion, and Belonging and will make appointments in line with these objectives.

What Success Looks Like

• Strong leadership bench strength and succession readiness across the business.
• Improved training, certification, and development programme completion rates.
• Increased employee engagement and retention through meaningful development opportunities.
• Consistent training standards and operational excellence across all locations.
• Positive impact on business performance through capability building and people development.

Why You\'ll Love It Here

We are committed to Diversity, Equity, Inclusion, and Belonging and will make an appointment in line with these objectives