Maintenance Technician | The Silo Hotel

The Royal Portfolio; Cape Town; On-site; ZAR 150,000 - 200,000; Full time

Job summary

The Royal Portfolio in Cape Town is seeking a Maintenance Technician to ensure all hotel maintenance meets high standards at The Silo Hotel. Responsibilities include maintaining equipment, conducting room checks, and ensuring guest satisfaction.

Ideal candidates will have previous hotel and maintenance experience, along with HVAC qualifications and good communication skills. A team player who can work flexible shifts is essential.

Qualifications

• Must have previous hotel experience.
• Must have worked in maintenance previously.
• Must have good communication skills in English.
• Must be a team player and respect colleagues.
• Must have electrical and fault-finding experience.

Responsibilities

• Ensure guest satisfaction and overall work quality.
• Keep hotel equipment well maintained and functioning.
• Conduct maintenance checks in all arrival rooms.
• Maintain cleanliness in plant rooms.
• Demonstrate leadership skills.

Skills

Hotel experience

HVAC and refrigeration qualification

Problem-solving

Communication skills

Leadership skills

Education

Relevant maintenance qualification

Job description

Overview

The purpose of the Maintenance Technician's position is to ensure that all hotel maintenance requirements are met and kept at the highest Royal Portfolio standards at The Silo Hotel, in order to ensure that we live up to our purpose, which is "to give our guests a complete experience and a perfect stay".

Responsibilities

• Guest satisfaction
• Productivity and efficiency
• Overall work quality
• Knowledge and application of the companies’ purpose and value statement
• Ability to solve problems and find solutions
• Demonstration of leadership skills
• Ability to cope under pressure
• Verbal communication skills
• Well maintained and functioning hotel equipment
• Plant rooms are well-organised, clean and tidy
• Conduct maintenance checks in all arrival rooms in the villas and hotel, according to the maintenance check list

Requirements, qualifications & expectations

• Must have previous hotel experience
• Must have worked in maintenance previously
• Must be very well presented, professional, have good energy and be an energetic person
• Must have good communication skills (good command of English, reading and writing)
• Must be punctual, reliable, mature, pro-active
• Must be a team player, and have respect for fellow colleagues
• Must have Heat, Ventilation and Airconditioning (HVAC) and refrigeration qualification
• Must have electrical and fault-finding experience
• Must be able to work flexible shifts, including weekends and public holidays and/or standby when required

It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio. South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document. Please note it is a condition of employment, that all staff undergo a pre-employment polygraph test.