M-Files Solutions Engineer & Blueprint Specialist

Mondi Group; Durban; On-site; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Health benefits

Learning & Development

Job summary

Mondi Group in Durban seeks an experienced IT professional to act as the first point of contact for M-Files user queries and issues. You will manage access, metadata structures, and vault configurations, and translate business needs into technical blueprints.

You will design and facilitate workshops, oversee testing of new applications and upgrades, and coordinate with the M-Files vendor. Strong collaboration with IT and Mondi teams is essential.

Qualifications

• 5+ years of experience in application system design.
• Proficiency in business process modelling.
• 2+ years of experience with M-Files (advantageous).
• Ability to decompose complex business processes into metadata and automated workflows.
• Strong interpersonal skills to translate between non-technical users and technical engineers.
• Ability to work independently.

Responsibilities

• Act as the first point of contact for M-Files user queries and issues.
• Manage user access, metadata structures, and vault configurations.
• Facilitate workshops and translate operational needs into technical blueprints.
• Perform end-to-end testing of new applications or system enhancements.
• Perform functional, integration, and regression testing before live rollout.
• Coordinate with the M-Files vendor for maintenance and upgrades.
• Arrange ongoing training sessions and quarterly M-Files updates.
• Collaborate with Mondi Group on global projects.
• Ensure data confidentiality and security.
• Work closely with IT teams to support system changes.

Skills

Application system design

Business process modelling

Interpersonal communication

Translate between users and engineers

Independent work

Education

BTech or Bachelor’s degree in IT

Tools

M-Files

Job description

Mondi Group in Durban seeks an experienced IT professional to act as the first point of contact for M-Files user queries and issues. You will manage access, metadata structures, and vault configurations, and translate business needs into technical blueprints.

You will design and facilitate workshops, oversee testing of new applications and upgrades, and coordinate with the M-Files vendor. Strong collaboration with IT and Mondi teams is essential.