Luxury Safari Camp Manager: Guest Experience & Ops

Phoenix Recruitment Limited; Bela-Bela; On-site; ZAR 420,000 - 600,000; Full time

Job summary

Phoenix Recruitment Limited is seeking an experienced Camp Manager to lead all aspects of a luxury safari camp in Bela-Bela. The role requires overseeing guest arrivals, meal service, activities and private experiences while maintaining exceptional standards.

You will manage the camp team, coordinate housekeeping and maintenance, and ensure accurate financial records and stock control. Strong leadership and a passion for hospitality are essential.

Qualifications

• Minimum 5 years' proven experience in a Camp Manager, Lodge Manager or similar senior hospitality management role.
• Experience in luxury safari lodges or high-end hospitality environments is essential.
• Strong leadership, people-management and guest relations skills.
• Ability to manage guest journeys, meals, activities and private experiences with discretion.

Responsibilities

• Take full ownership of day-to-day camp operations.
• Lead, motivate and manage the camp team with regular briefings.
• Oversee housekeeping, maintenance, F&B and inventory to luxury standards.
• Monitor guest satisfaction and proactively address concerns.
• Ensure safety, hygiene and security standards are maintained.
• Drive revenue opportunities and manage curio/retail elements.

Skills

Leadership

Guest relations

Staff management

Operational excellence

Budget awareness

English proficiency

Tools

Microsoft Office

Job description

Phoenix Recruitment Limited is seeking an experienced Camp Manager to lead all aspects of a luxury safari camp in Bela-Bela. The role requires overseeing guest arrivals, meal service, activities and private experiences while maintaining exceptional standards.

You will manage the camp team, coordinate housekeeping and maintenance, and ensure accurate financial records and stock control. Strong leadership and a passion for hospitality are essential.