Luxury Retail Operations Specialist

Browns Jewellers; Pretoria; On-site; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Dynamic working environment

Professional growth and development

Exposure to international retail

Job summary

Browns Jewellers is seeking an organised Operations Coordinator for our Brooklyn boutique in Pretoria. The role supports day-to-day store operations, records management and stock-related administration to ensure smooth processes.

You will liaise with Head Office and coordinate courier activities while upholding high standards in a luxury retail environment. The successful candidate will have Grade 12, strong MS Office skills, and the ability to manage multiple tasks with attention to detail and

Qualifications

• Grade 12 / Matric is required.
• Previous administrative or operational coordination experience is preferred.
• Strong computer literacy, including Microsoft Office (Excel, Word and Outlook).
• Excellent organizational and time-management skills are essential.
• Ability to work independently and manage multiple priorities.
• Professional, reliable and service-oriented approach.

Responsibilities

• Manage daily administrative functions and ensure documentation is maintained accurately.
• Capture, update and maintain store records and reports.
• Assist with stock administration, transfers and inventory-related documentation.
• Support processing and filing of sales, repairs and client-related documentation.
• Maintain employee attendance, leave and scheduling records where applicable.
• Ensure compliance with company policies, procedures and audit requirements.
• Liaise with Head Office departments regarding administrative queries and requests.
• Coordinate courier collections, deliveries and related documentation.
• Assist the Store Manager with general administrative and operational tasks.
• Ensure all filing systems are organized, accurate and up to date.
• Support efficient coordination of store operations by completing processes timeously.

Skills

Attention to detail

Time management

Communication

Independent work

Education

Grade 12 / Matric

Tools

Microsoft Office

Excel

Outlook

Word

Job description

Browns Jewellers is seeking an organised Operations Coordinator for our Brooklyn boutique in Pretoria. The role supports day-to-day store operations, records management and stock-related administration to ensure smooth processes.

You will liaise with Head Office and coordinate courier activities while upholding high standards in a luxury retail environment. The successful candidate will have Grade 12, strong MS Office skills, and the ability to manage multiple tasks with attention to detail and