Logistics Coordinator, Planner, Contract Logistics

DSV Road GmbH; Cape Town; On-site; ZAR 300,000 - 420,000; Full time

Job summary

DSV Road GmbH in Cape Town is seeking a Logistics Coordinator/Planner for permanent full-time work in Matroosfontein. The role focuses on expediting, planning, scheduling and balancing outbound activities to meet internal and external requirements.

You will monitor planning tools, review performance, and coordinate with warehouse and transport teams to optimize output and delivery schedules. Strong communication and leadership skills are essential for success.

Qualifications

• Matric or equivalent is required.
• Logistics, Supply Chain or Industrial Engineering qualification is advantageous.
• Experience in expediting, planning, scheduling and workload balancing.

Responsibilities

• Monitor planning tools and execution to identify risks and deviations.
• Review planning tool performance to improve operations and SLA’s.
• Monitor warehouse and transport SLA's and report on time delivery.
• Update bookings and re-bookings in relevant systems.
• Support change initiatives and rotate jobs for growth.
• Coordinate data with Transport and Customer Service teams to improve outputs.
• Manage bookings, order consolidations and carrier coordination.
• Handle query management and escalation.
• Oversee reverse logistics and liaise with warehouse operations and carriers.

Skills

Planning

Scheduling

Team leadership

Analytical thinking

Interpersonal skills

Customer service

Problem solving

Expediting

Communication

Education

Matric or equivalent

Logistics/Supply Chain/Industrial Engineering

Tools

WMS - Cargowrite

Job description

• Cape Town

Location: Matroosfontein, Cape Town
Job Posting Title: Logistics Coordinator, Planner, Contract Logistics
Time Type: Permanent / Full Time

Minimum Requirements:

Matric or equivalent

Tertiary Qualification (advantageous):

Logistics, Supply Chain or Industrial Engineering

Additional Computer Skills:

Knowledge in WMS - Cargowrite

Job Related Requirements:

• 2-5 years relevant experience in:
  - Retail industry (Warehouse Role)
  - Supply chain environment.
  - Customer Services with regards to dealing with all levelsof functions from clients (internal & external) within aWarehouse and Transportation environment.
• Experience in expediting, planning, scheduling &balancing of workload
• Experience in a warehousing environment
• Intricate understanding of work balancing and capacityplanning between multiple departments within anoperation to find synergies to be able to achieve thehighest output from a limited amount of resources
• Sound and proven skills in Planning, Organizing,Directing, Controlling & Monitoring.
• Must be able to meet and manage customerexpectations and ensure compliance to Policies,Regulations, Work Instructions and Workloads.
• Good interpersonal skills for client account management.
• Very good analytical and -problem solving skills, andability to think logically.
• Be able to lead and manage a team
• Comfortable presenting & communicating to all levels of
  management
• Expediting, planning and scheduling experience
• Experience in healthcare and retail environment

Electives:

• High focus on customer orientation
• Good team player
• Ability to multi-skill
• Excellent client relationship history
• Ability to think and plan long term

Main Purpose of the Role:

This role will be responsible for the expediting, planning, scheduling & balancing outbound activities to ensure internal
and external requirements are met.

Duties and Responsibilities:

• Monitor the planning tools and execution thereof to identify risks and deviation to ensure communication and
  necessary action is taken timeously (resourcing, picking, loading and delivery slots).
• Review and analyse planning tool performance with the objective of improving operations- and FMS- SLA’s.
• Monitoring and reporting of warehouse and transport SLA's.
• Measure and report on time delivery and turnaround time.
• Update bookings/re-bookings in relevant systems.
• Be actively involved in support change initiatives.
• Job rotation amongst team members to create flexibility and personal growth.
• Consistently reviewing data and have interaction with Transport and Customer Service teams to identify areasof improvement to further improve the output of the operation, load plan, increase transport utilisation andother deliverables within the team.
• Accurate booking & re-booking requests and drive order consolidations
• Ensure constant and clear coordination between warehouse operations and transport carriers
• Query management and escalation.
• Reverse logistics (back door returns & upliftments) monitoring and planning.
• Build strong relationship with warehouse operation and transport carrier to ensure cohesion and detailedunderstanding of mechanisms within the both to support improved planning capability

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.