Logistics Coordinator, Planner, Contract Logistics

DSV - Global Transport and Logistics; Cape Town; On-site; ZAR 260,000 - 380,000; Full time

Job summary

DSV – Global transport and logistics in Cape Town is seeking a Logistics Coordinator/Planner for Contract Logistics to manage outbound activities and ensure internal and external requirements are met. You will monitor planning tools, coordinate with warehouse operations and transport carriers, and drive continuous improvement.

The role demands 2–5 years of relevant experience in retail warehousing, strong planning, analytical and leadership skills, plus the ability to manage customer

Qualifications

• 2–5 years of relevant experience in retail warehousing and supply chain.
• Experience in expediting, planning, scheduling and balancing workload.
• Ability to lead and manage a team.
• Able to meet customer expectations and comply with policies and instructions.

Responsibilities

• Monitor planning tools and execution to identify risks and actions.
• Review planning tool performance to improve SLA’s and operations.
• Monitor warehouse and transport SLA's.
• Measure on-time delivery and turnaround time.
• Update bookings and re-bookings in relevant systems.
• Coordinate between warehouse operations and transport carriers.
• Query management and escalation.
• Reverse logistics monitoring and planning.

Skills

Planning and scheduling

Team leadership

Analytical thinking

Customer service

Problem solving

MS Office

WMS - Cargowrite

Education

Matric or equivalent

Logistics / Supply Chain / Industrial Engineering

Tools

MS Office

WMS - Cargowrite

Job description

Location: Matroosfontein, Cape Town

Job Posting Title: Logistics Coordinator, Planner, Contract Logistics

Time Type: Permanent / Full Time

Minimum Requirements: Matric or equivalent

Tertiary Qualification (advantageous): Logistics, Supply Chain or Industrial Engineering

Computer Literacy Level: MS Suite (intermediate)

Additional Computer Skills: Knowledge in WMS - Cargowrite

Job Related Requirements:

• 2-5 years relevant experience in:
• Retail industry (Warehouse Role)
• Supply chain environment.
• Customer Services with regards to dealing with all levels of functions from clients (internal & external) within a Warehouse and Transportation environment.
• Experience in expediting, planning, scheduling & balancing of workload
• Experience in a warehousing environment
• Intricate understanding of work balancing and capacity planning between multiple departments within an operation to find synergies to be able to achieve the highest output from a limited amount of resources
• Sound and proven skills in Planning, Organizing, Directing, Controlling & Monitoring.
• Must be able to meet and manage customer expectations and ensure compliance to Policies, Regulations, Work Instructions and Workloads.
• Good interpersonal skills for client account management.
• Very good analytical and -problem solving skills, and ability to think logically.
• Be able to lead and manage a team
• Comfortable presenting & communicating to all levels of management
• Expediting, planning and scheduling experience
• Experience in healthcare and retail environment

Electives:

• High focus on customer orientation
• Good team player
• Ability to multi-skill
• Excellent client relationship historyAbility to think and plan long term

Main Purpose of the Role:

This role will be responsible for the expediting, planning, scheduling & balancing outbound activities to ensure internal & external requirements are met.

Duties and Responsibilities:

• Monitor the planning tools and execution thereof to identify risks and deviation to ensure communication and necessary action is taken timeously (resourcing, picking, loading and delivery slots).
• Review and analyse planning tool performance with the objective of improving operations- and FMS- SLA’s.
• Monitoring and reporting of warehouse and transport SLA's.
• Measure and report on time delivery and turnaround time.
• Update bookings/re-bookings in relevant systems.
• Be actively involved in support change initiatives.
• Job rotation amongst team members to create flexibility and personal growth.
• Consistently reviewing data and have interaction with Transport and Customer Service teams to identify areas of improvement to further improve the output of the operation, load plan, increase transport utilisation and other deliverables within the team.
• Accurate booking & re-booking requests and drive order consolidations
• Ensure constant and clear coordination between warehouse operations and transport carriers
• Query management and escalation.
• Reverse logistics (back door returns & upliftments) monitoring and planning.
• Build strong relationship with warehouse operation and transport carrier to ensure cohesion and detailed understanding of mechanisms within the both to support improved planning capability

DSV – Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.

At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.