Licensing Officer

White Hat Gaming Inc.; Cape Town; On-site; ZAR 1,000,000 - 1,499,000; Full time

Benefits offered by this job

Remote and flexible schedule

Discretionary annual performance bonus

Training and development opportunities

Hardware & software allowance

Job summary

White Hat Gaming, a leading iGaming platform, is seeking a Licensing Officer to join the Legal, Compliance and Regulatory team. This fully remote role supports licensing matters, reporting, and compliance across multiple jurisdictions.

You will work with Senior Legal Counsel, managing licence applications, renewals, notifiable events, and regulatory notifications while maintaining thorough records and collaborating with internal and external partners.

Qualifications

• Experience in licensing or licence applications in iGaming or regulated environments.
• Strong understanding of due diligence processes and regulatory requirements.
• High attention to detail and accuracy, able to manage multiple tasks.

Responsibilities

• Provide ongoing assistance to the Senior Legal Counsel and Licensing team on licence applications, renewals and related matters.
• Respond to inbound due diligence requests and assist with outbound requests as needed.
• Collate monthly, quarterly and annual regulatory reports for regulators.
• Maintain and update central licence registers and application records.
• Review licensing mailbox daily and ensure tasks are tracked and completed promptly.
• Follow up on emails to ensure timely responses and task completion.
• Monitor relevant regulations and upcoming market launches across jurisdictions.
• Liaise with internal applicants and external lawyers to meet licensing requirements.
• Submit regulatory notifications and maintain records of notifiable events.
• Access application portals to support licence applications and renewals.
• Contribute to team to-do lists, meeting agendas and minutes.
• Update guidance documents and processes as required.

Skills

Attention to detail

Communication skills

Time management

Independent working

Team collaboration

Prioritization

Problem solving

Tools

Jira

AI tools

Microsoft Office

Job description

White Hat Gaming is a state-of-the-art iGaming platform providing a secure, scalable and flexible modular Casino and Sportsbook Player Account Management solution.

We offer operators choice, from our proprietary Player Account Management (PAM) to a full white-label solution. WHG provides market-leading content including Kambi Sportsbook, CRM tools, all payment options, and more than 3000 games from 120 leading games providers.

With over 500 talented colleagues from around the world, we offer a dynamic, collaborative environment where your ideas can flourish alongside industry leaders. Join us and be at the forefront of iGaming innovation!

Summary:

Due to the continued growth of WHG, and the successful granting of over 20 operational licences and over 150 personal licences globally, a new operational opportunity for a Licensing Officer is available within our Legal, Compliance and Regulatory department’s Licensing team.

This role is fully remote, and you will be reporting to the Senior Legal Counsel, and the focus will be to support and assist them and the team on all licensing and related matters.

Your day to day:

• Provide ongoing assistance to the Senior Legal Counsel and wider Licensing team on a variety of projects, including but not limited to licence applications, licence renewals and related matters.
• Respond to inbound due diligence requests (internal and external), as well as outbound (where required).
• Assist in the collation of monthly, quarterly and annual regulatory reports that are submitted to regulators.
• Keep up-to-date records of all licence applications and existing licences, including keeping central spreadsheets and licence registers.
• Responsible for reviewing the WHG licensing mailbox daily to ensure that all tasks are noted and dealt with appropriately and quickly.
• Responsible for chasing responses to emails to ensure that tasks are completed as quickly and efficiently as possible.
• Regularly review relevant regulations to ensure that regulatory requirements are met in all relevant jurisdictions and keep track of upcoming market launches.
• Liaise with internal personal licence applicants (including senior management and others) and external lawyers to meet all relevant licensing requirements.
• Submit regulatory notifications and maintain records of notifiable events.
• Access application portals to support licence applications and renewals.
• Contribute to team to-do lists, meeting agendas, and minutes, where required.
• Update guidance documents, maintain processes, and other actions where required.

What we are looking for:

• Previous experience working within a licensing function or supporting licence applications in the iGaming industry.
• A good understanding of corporate due diligence requirements and processes.
• Exceptional attention to detail and a high level of accuracy.
• Ability to manage a busy workload, prioritise effectively and meet competing deadlines.
• Comfortable working independently with limited supervision.
• Excellent communication and relationship-building skills, with a proactive and positive approach.
• Solutions-focused, adaptable and eager to learn.
• A collaborative team player who is willing to contribute across multiple workstreams.
• Strong Microsoft Office skills, including Word, Excel and PowerPoint.
• Experience using Jira and AI tools is desirable.
• Flexible and willing to support the wider Licensing team as business needs evolve.

How we approach things

• Dynamic Medium-Sized Environment: We have a can-do ethos, where innovation is encouraged, and action is valued.
• Core Values at Heart: We live by Teamwork, Innovation, Trust, and Integrity in everything we do.
• Results-Oriented Focus: We prioritise getting things done while supporting each other to reach both collective and individual goals.
• Open Collaboration: Our open-door policy fosters collaboration across all levels and departments, where ideas flow freely.
• Global Team: We are truly a global team with people from various countries and cultures contributing to our success.

What we offer:

• A remote and flexible working schedule.
• Generous time off varied based on the country of residence.
• Discretionary annual performance bonus
• Training and other learning & development opportunities to support you through your career progression.
• Hardware & Software allowance or work equipment is provided to make sure you have all the right tools to get the job done.
• Various well-being programmes and initiatives.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, gender, disability, religion/belief, sexual orientation, or age.

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