Leadership Development & L&D Specialist

Telesure Investment Holdings; Johannesburg; On-site; ZAR 180,000 - 320,000; Full time

Job summary

Telesure Investment Holdings in Johannesburg invites applications for a Human Resource Officer to provide responsive HR support across the business, acting as a main contact for employees and managers while ensuring effective HR administration and talent processes.

You will help coordinate recruitment, onboarding, employee relations, HR reporting and compliance with South African labour laws to support smooth operations.

Qualifications

• Provide professional HR support across the business.
• Act as main point of contact for employees and managers.

Responsibilities

• Act as the first point of contact for Human Capital queries within assigned business units.
• Provide professional guidance on HR policies, procedures and processes.
• Support HR Partners with implementation of HR strategies and initiatives.
• Coordinate HR service delivery to support business efficiency.
• Liaise with employees and management to ensure smooth HR operations.
• Contribute to HR process and system improvements.
• Coordinate recruitment administrative aspects, including documentation and approvals.
• Support onboarding and offboarding processes.
• Monitor probation periods and reminders for reviews.
• Facilitate employee movements including new appointments, transfers and promotions.
• Maintain accurate records of job descriptions, offers and engagement documentation.
• Prepare offers for new employees.
• Manage basic employee relations matters, absenteeism and performance issues.
• Assist with disciplinary processes and escalate complex matters.
• Escalate to senior HR or legal stakeholders when needed.
• Keep up to date with South African labour legislation.

Job description

Human Resource Officer

An exciting opportunity is available to join a dynamic organisation in Johannesburg.

The successful candidate will provide responsive and professional Human Capital support across the business, acting as a key point of contact for employees and managers while ensuring effective HR administration, employee relations and talent processes.

Key Responsibilities

Human Capital Business Partnering & Service Delivery

• Act as the first point of contact for Human Capital-related queries within assigned business units.
• Provide professional guidance to employees on HR policies, procedures and processes.
• Support Human Capital Business Partners with the implementation of HR strategies and initiatives.
• Coordinate HR service delivery to support business efficiency.
• Liaise with employees and management to ensure smooth and effective HR operations.
• Contribute to HR process and system improvements.

Talent Administration & Coordination

• Coordinate the administrative aspects of recruitment, including documentation and approvals.
• Support employee onboarding and offboarding processes.
• Monitor probation periods and ensure managers are reminded of required reviews and check‑ins.
• Facilitate employee movements including new appointments, transfers and promotions.
• Maintain accurate records of job descriptions, offers and employee engagement documentation.
• Prepare offers for new employees.

Employee Relations & Compliance

• Manage and document basic employee relations matters, including absenteeism and performance-related issues.
• Assist with disciplinary processes, ensuring the required documentation and procedures are followed.
• Escalate complex employee relations matters to the appropriate senior HR or legal stakeholders.
• Monitor workplace trends and elevate employee concerns where necessary.
• Keep up to date with applicable South African labour legislation and communicate relevant changes.

HR Administration & Reporting

• Maintain accurate and up‑to‑date employee information and records.
• Facilitate exit interviews and manage the employee exit process.
• Ensure employee