Lead Residential Cleaning Specialist

Placements24; Gqeberha; On-site; ZAR 112,000 - 167,000; Full time

Benefits offered by this job

Competitive salary

Advancement opportunities

Training programs

Team environment

Stable employment

Job summary

Placements24 in Port Elizabeth is seeking a dedicated Residential Cleaning Team Lead to supervise a team of cleaning professionals serving households. The role is on-site and focused on delivering consistently high-quality cleaning and superb customer service.

You will oversee daily operations, train team members, monitor adherence to standards, manage client communications, and schedule cleaning tasks to meet demand.

Qualifications

• 2+ years of residential cleaning experience with at least 1 year in a team lead or supervisory role.
• Strong knowledge of residential cleaning techniques, products and equipment.
• Excellent leadership, communication and interpersonal skills.
• Ability to train and mentor cleaning staff effectively.
• Reliable, organized and detail-oriented with a customer-service focus.

Responsibilities

• Lead, train, and motivate a team of residential cleaners, ensuring high performance and adherence to company standards.
• Supervise daily cleaning tasks, ensuring properties are cleaned to the highest quality.
• Conduct on-site quality checks and provide constructive feedback to team members.
• Manage cleaning schedules and allocate resources to meet client demands.
• Ensure safe and proper use of cleaning supplies and equipment by the team.
• Address client feedback and resolve issues or complaints promptly and professionally.

Skills

Leadership

Team supervision

Training staff

Customer service

Communication

Interpersonal skills

Attention to detail

Reliability

Job description

Placements24 in Port Elizabeth is seeking a dedicated Residential Cleaning Team Lead to supervise a team of cleaning professionals serving households. The role is on-site and focused on delivering consistently high-quality cleaning and superb customer service.

You will oversee daily operations, train team members, monitor adherence to standards, manage client communications, and schedule cleaning tasks to meet demand.