Lead Quality Assurance Technician

Placements24; George; Hybrid; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Hybrid work arrangement

Medical aid

Provident fund

Training and certifications

Annual performance bonuses

Work-life balance initiatives

Job summary

Placements24, based in George, Western Cape, seeks a Lead Quality Assurance Technician to drive quality across production lines. You will lead inspectors, implement QC protocols, and ensure products meet customer specs and regulatory standards.

The role emphasizes mentoring, data-driven improvement, and collaboration with production, engineering and R&D teams. A relevant QMS qualification and 4+ years in manufacturing QA are preferred.

Qualifications

• Minimum 4 years in Quality Assurance in manufacturing.
• Experience leading or supervising a QA team.
• Knowledge of ISO 9001 and quality management systems.
• Proficient with QC tools and statistical analysis.
• Strong communication and teamwork abilities.

Responsibilities

• Lead and mentor QA inspectors and technicians.
• Develop and maintain QC procedures and standards.
• Inspect production processes and finished products.
• Analyze quality data and identify trends.
• Implement corrective actions for quality issues.
• Ensure compliance with regulations and certifications.
• Collaborate with production, engineering, and R&D teams.
• Manage quality control equipment and calibration.
• Investigate customer complaints and preventive measures.
• Train new team members on QA protocols.

Skills

Leadership

Quality analysis

Statistical tools

Problem solving

Communication

Detail orientation

Education

BSc in Quality Management

Tools

Minitab

Statistical Process Control

Job description

About the Role

Our client, a prominent player in the manufacturing industry located in George, Western Cape, is actively seeking a Lead Quality Assurance Technician. This pivotal role is responsible for ensuring that all products manufactured meet stringent quality standards and customer specifications. The Lead QA Technician will guide a team of inspectors and technicians, implement quality control protocols, and champion a culture of excellence throughout the production process. This position offers the chance to make a significant impact in a growing company and contribute to its reputation for high-quality output. Based in George, Western Cape, ZA, this role demands meticulous attention to detail and a proactive approach to quality management. The successful candidate will be instrumental in maintaining and elevating our quality benchmarks, ensuring customer satisfaction and regulatory compliance.

Key Responsibilities

• Lead and mentor a team of Quality Assurance technicians and inspectors.
• Develop, implement, and maintain comprehensive quality control procedures and standards.
• Conduct regular inspections and audits of production processes and finished products.
• Analyze quality data, identify trends, and implement corrective actions to resolve quality issues.
• Ensure compliance with all relevant industry regulations and certifications.
• Collaborate with production, engineering, and R&D teams to address quality concerns.
• Manage and maintain quality control equipment and calibration schedules.
• Investigate customer complaints related to product quality and implement preventative measures.
• Train new team members on quality assurance protocols and best practices.
• Prepare detailed reports on quality performance, findings, and recommendations.

Requirements

• A minimum of 4 years of experience in Quality Assurance within a manufacturing setting.
• Previous experience leading or supervising a QA team.
• In-depth knowledge of quality management systems (e.g., ISO 9001).
• Proficiency in using quality control tools and statistical analysis techniques.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and interpersonal skills for effective team collaboration.
• Familiarity with relevant industry standards and regulations for the Western Cape manufacturing sector.
• Detail-oriented with a commitment to accuracy and precision.
• Ability to interpret technical drawings and specifications.
• A relevant qualification in Quality Management or a related field is an asset.

Benefits

• Annual salary package of R.
• Hybrid work arrangement, offering flexibility between home and office.
• Contribution to medical aid and provident fund.
• Opportunities for advanced training and certifications.
• A collaborative team environment with a focus on innovation.
• Exposure to diverse product lines and manufacturing processes.
• Annual performance bonuses.
• Company-provided training programs.
• Work-life balance initiatives.