Lead, Pre-Owned Vehicle Sales & Operations

Motus Corporation; Gauteng; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Motus Corporation in Gauteng seeks an experienced Sales Operations Manager for pre-owned vehicle sales. You will plan, manage and monitor end-to-end processes to enhance service delivery and maximise profits.

You will implement SOPs, monitor progress against plans, manage governance, and ensure compliance with FICA, POPI and CPA while maintaining OEM/importer relationships and CRM processes. We require 5+ years in motor sales, a supervisory track record with 20-30 unit floor experience, and

Qualifications

• Higher Certificates and/or Advanced National (Vocational) Certificates in Sales and Marketing, preferably.
• Over 5 years’ experience in the motor sales industry.
• 3 years supervisory experience with a proven track record of managing a floor of 20-30 units.

Responsibilities

• Plan, manage and monitor end-to-end pre-owned vehicle sales processes to enhance service delivery and maximise profits.
• Implement and manage SOPs (standard operating procedures).
• Monitor and report on progress against operational plan and adjust where required.
• Resolve problems with discretion and guidelines.
• Governance: plan, manage and monitor compliance processes to manage risks and liabilities.
• Contribute to development of strategy and set targets within accountability area.
• Manage operational risk and mitigation initiatives.
• Ensure compliance with laws (FICA, POPI, CPA) and other regulations.
• Maintain content on digital and social media platforms per OEM/Importer and organisational standards.
• Organise sales outputs by prioritising and reviewing targets and quality.
• Ensure vehicle stock is managed per policies.
• Educate customers on products/services to improve acquisition and retention.
• Build and sustain OEM/Importer relationships.
• Initiate and structure sales deals for maximum profits.
• Plan and manage financial activities in line with policies and procedures.
• Manage budget variances and provide solutions.
• Maximise rebates and ensure supplier payments.
• Manage assets and resources cost-effectively.
• Plan, manage and monitor processes to deliver customer service excellence.
• Deliver services to exceed customer expectations and foster feedback and exceptional service delivery.
• Develop CRM processes and procedures.

Skills

Business & Operations Management

Sales techniques

Conflict management

Customer service

Developing sales

Fleet sales management

Governance & ethics

Policies & procedures

Education

Higher Certificates / Advanced National Certificates in Sales & Marketing

Job description

Motus Corporation in Gauteng seeks an experienced Sales Operations Manager for pre-owned vehicle sales. You will plan, manage and monitor end-to-end processes to enhance service delivery and maximise profits.

You will implement SOPs, monitor progress against plans, manage governance, and ensure compliance with FICA, POPI and CPA while maintaining OEM/importer relationships and CRM processes. We require 5+ years in motor sales, a supervisory track record with 20-30 unit floor experience, and