About the Role
Our client, a vibrant and popular beauty & wellness salon located in Tembisa, Gauteng, ZA, is looking for an experienced and dynamic individual to take on the dual role of Lead Nail Technician & Salon Manager. This exciting opportunity requires a skilled nail technician with strong leadership capabilities and a passion for customer service. You will be responsible for overseeing daily salon operations, managing a team of technicians, ensuring exceptional client experiences, and maintaining the salon's reputation for high-quality nail services and overall beauty & wellness. The ideal candidate will possess a keen eye for detail, creativity, and a proactive approach to salon management. This role is crucial for upholding our client's commitment to excellence in the beauty & wellness sector.
Key Responsibilities
- Lead and manage a team of nail technicians, providing training, performance feedback, and scheduling.
- Perform all aspects of advanced nail care, including manicures, pedicures, gel applications, acrylics, nail art, and extensions.
- Ensure the highest standards of hygiene and sanitation are met throughout the salon.
- Manage salon inventory, including ordering supplies and stock control.
- Handle customer inquiries, bookings, and resolve any client complaints promptly and professionally.
- Drive sales through upselling services and retail product recommendations.
- Implement and enforce salon policies and procedures.
- Maintain client records and appointment schedules.
- Contribute to marketing initiatives and special promotions to attract and retain clients.
- Ensure the salon environment is welcoming, clean, and aesthetically pleasing, reflecting the beauty & wellness brand.
Requirements
- A recognized qualification in Nail Technology or Cosmetology.
- A minimum of 4 years of experience as a professional Nail Technician, with at least 1 year in a supervisory or management role.
- Proficiency in all modern nail techniques and trends, including gel, acrylic, and advanced nail art.
- Demonstrated leadership and team management skills.
- Strong customer service and interpersonal communication abilities.
- Experience with salon management software and POS systems.
- Knowledge of beauty & wellness products relevant to nail care.
- Ability to multitask and manage operations effectively in a busy salon environment.
- A creative flair and a passion for the nail and beauty & wellness industry.
- Must be able to work Saturdays.
Benefits
- Competitive annual salary of ** ** ZAR.
- Performance-based bonuses and incentives.
- Opportunity to manage a thriving beauty & wellness salon in Tembisa, Gauteng, ZA.
- Access to ongoing training and professional development.
- Employee discounts on salon services and products.
- A dynamic and creative work atmosphere.
- Be part of a respected establishment in the local beauty & wellness community.