About the Role
Our client, a high-end nail studio located in the vibrant commercial hub of Centurion, Gauteng , is seeking an experienced and charismatic Lead Nail Technician and Studio Manager. This dual role requires an individual with exceptional technical skills in all aspects of nail care and a proven ability to lead a team and manage the day-to-day operations of a busy salon. You will be responsible for maintaining the studio's reputation for excellence, ensuring client satisfaction, and fostering a positive and productive work environment for your team. The ideal candidate is a creative artist, a strong leader, and a business-minded professional passionate about the beauty industry and dedicated to delivering unparalleled service.
Key Responsibilities
- Perform a wide range of nail services, including manicures, pedicures, gel extensions, nail art, and artificial nail applications.
- Lead, train, and mentor a team of nail technicians, ensuring adherence to quality standards and studio protocols.
- Manage daily studio operations, including scheduling appointments, client bookings, and staff rotas.
- Oversee inventory management, including ordering supplies, stock control, and cost management.
- Ensure the studio maintains impecable cleanliness, hygiene, and adherence to health and safety regulations.
- Handle client inquiries, feedback, and complaints professionally and efficiently.
- Drive sales of nail care products and studio services, meeting or exceeding targets.
- Develop and implement marketing initiatives to attract new clients and retain existing ones.
- Conduct regular team meetings to communicate goals, provide updates, and address concerns.
- Maintain a positive and welcoming atmosphere for both clients and staff.
- Uphold the brand's image and service standards at all times.
Requirements
- A professional certification in Nail Technology from a recognized institution.
- A minimum of 7 years of experience as a professional nail technician, with at least 2 years in a supervisory or management role.
- Expertise in all current nail techniques, trends, and application methods (e.g., gel, acrylic, dip powder, intricate nail art).
- Demonstrated leadership and team management skills, with the ability to motivate and guide staff.
- Strong understanding of salon operations, including scheduling, inventory, and customer service management.
- Excellent communication, interpersonal, and problem-solving abilities.
- A keen eye for detail and a passion for creating beautiful, high-quality nail designs.
- Ability to work flexible hours, including weekends and evenings, as required by studio operations in Centurion, Gauteng .
- Proficiency in using salon management software.
- A genuine commitment to client satisfaction and building lasting relationships.
Benefits
- Our client offers a competitive base salary along with attractive performance-based bonuses and commission opportunities.
- You will have the chance to utilize and refine your creative skills with access to premium products and the latest nail art technologies.
- Continuous professional development through advanced training workshops is provided.
- This role offers the significant advantage of managing your own team and studio operations within a supportive and well-established business environment located in Centurion, Gauteng .
- Opportunities for career progression into broader management roles within the company are available.
- Enjoy employee discounts on all studio services and retail products.