About the Role
Our client, a premier beauty and wellness establishment in Tembisa, Gauteng, ZA , is seeking an exceptional Master Nail Technician and Salon Manager to lead their dedicated team. This is a hands-on role that combines advanced nail artistry with effective salon management. You will be responsible for delivering unparalleled nail services to a discerning clientele while also overseeing daily salon operations, staff supervision, and ensuring a flawless customer experience. The ideal candidate is a highly skilled technician with a passion for nail design, a strong understanding of sanitation protocols, and proven leadership capabilities. This role is essential to maintaining the salon's reputation for excellence and providing a welcoming and professional atmosphere.
Key Responsibilities
- Perform a full range of advanced nail services, including manicures, pedicures, artificial nail enhancements (acrylics, gels), nail art, and repairs.
- Manage day-to-day salon operations, including scheduling appointments, managing inventory, and maintaining cleanliness and organization.
- Lead, train, and motivate a team of nail technicians, ensuring high standards of service and performance.
- Handle customer inquiries, feedback, and resolve any service-related issues promptly and professionally.
- Implement and enforce strict health, safety, and sanitation procedures according to industry regulations.
- Develop and manage salon promotions, service menus, and pricing strategies to drive revenue.
- Maintain accurate client records and manage the point-of-sale system.
- Contribute to marketing efforts and client retention strategies.
- Stay updated on the latest trends, techniques, and products in the nail industry.
Requirements
- Nationally recognized certification in Nail Technology or Cosmetology.
- Minimum of 7 years of experience as a professional nail technician, with at least 3 years in a supervisory or management role.
- Expertise in all aspects of nail care, including natural nail treatments, gel, acrylic, and intricate nail art.
- Strong understanding of sanitation, sterilization, and infection control practices.
- Excellent customer service and communication skills.
- Proven leadership and team management abilities.Experience with salon management software and POS systems.
- Ability to work flexible hours, including weekends and some evenings.
- A passion for beauty and a commitment to delivering exceptional client experiences.
Benefits
- Competitive salary with performance-based bonuses.
- Commission on retail sales.
- Opportunities for advanced training and professional development.
- A supportive and collaborative work environment.
- Discounts on salon services and products.
- Potential for career growth within a reputable establishment.
- Contributory pension scheme.
- Uniform allowance.