Lead Esthetician & Client Relations Manager

Placements24; Mossel Bay; Hybrid; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Advanced training

Product discounts

Collaborative team

Job summary

Placements24 invites a seasoned Lead Esthetician & Client Relationship Manager to join our Mossel Bay clinic. This hands-on role combines expert skincare treatments with team leadership, aiming to create an outstanding client experience in a beautiful coastal setting.

You will mentor junior estheticians, oversee bookings and personalized treatment plans, and implement client retention strategies. The ideal candidate has at least five years in esthetics, a strong treatment portfolio, and proven

Qualifications

• Certified Esthetician with at least 5 years of experience and a strong treatment portfolio.
• Proven experience in client relationship management and customer service.
• Strong knowledge of skincare ingredients, techniques and equipment.
• Leadership or supervisory experience is highly desirable.
• Excellent communication, sales, and interpersonal skills.

Responsibilities

• Perform advanced facial treatments and skincare procedures.
• Lead and mentor a team of estheticians.
• Develop client retention strategies and manage bookings.
• Contribute to marketing through client success stories.
• Maintain cleanliness and hygiene in treatment rooms.
• Assist with inventory management and product ordering.
• Deliver exceptional client experience from booking to follow-up.

Skills

Client relationship management

Sales skills

Communication

Leadership

Interpersonal skills

Education

Certified Esthetician

Job description

Placements24 invites a seasoned Lead Esthetician & Client Relationship Manager to join our Mossel Bay clinic. This hands-on role combines expert skincare treatments with team leadership, aiming to create an outstanding client experience in a beautiful coastal setting.

You will mentor junior estheticians, oversee bookings and personalized treatment plans, and implement client retention strategies. The ideal candidate has at least five years in esthetics, a strong treatment portfolio, and proven