Last-Mile Delivery Specialist

Placements24; Stellenbosch; On-site; ZAR 83,000 - 117,000; Full time

Benefits offered by this job

Flexible contractor work

Job summary

Placements24 is seeking a dedicated Last-Mile Delivery Specialist in Stellenbosch to service residential and commercial addresses. This contractor position focuses on efficient, accurate deliveries with high customer satisfaction, requiring reliable time management and a strong sense of responsibility.

You will navigate local routes, manage schedules, and handle packages with care, while remaining compliant with safety protocols.

Qualifications

• Valid driver's license and a clean driving record.
• Delivery or courier experience is advantageous.
• Familiarity with Stellenbosch area and routes.
• Legally eligible to work as a contractor in South Africa.

Responsibilities

• Execute timely last-mile deliveries to residential and commercial addresses.
• Operate delivery vehicle safely and in compliance with traffic laws.
• Plan daily routes to maximize efficiency and meet time windows.
• Load and unload packages, ensuring careful handling to prevent damage.
• Obtain proof of delivery with signatures or photos.
• Maintain vehicle cleanliness and basic upkeep.
• Communicate delivery status to customers and address concerns.
• Report issues or feedback to dispatch promptly.
• Adhere to safety protocols and procedures.
• Adapt schedules and routes for urgent deliveries.

Skills

Customer service

Time management

Communication

Job description

About the Role

Our client, a growing e-commerce logistics provider, is seeking a dedicated Last-Mile Delivery Specialist to service the vibrant community of Stellenbosch, Western Cape . This contractor role is essential for ensuring that customer orders are delivered efficiently, accurately, and with a high level of customer satisfaction. You will be responsible for navigating local routes, managing delivery schedules, and handling packages with care. The ideal candidate is reliable, customer-focused, and possesses excellent time management skills. This position offers the flexibility of contract work while contributing to the critical final leg of the delivery process.

Key Responsibilities

• Execute timely and efficient last-mile deliveries to residential and commercial addresses within the designated service area.
• Operate a delivery vehicle safely and responsibly, adhering to all traffic laws.
• Plan daily routes to maximize efficiency and meet delivery time windows.
• Load and unload packages, ensuring items are handled carefully to prevent damage.
• Obtain necessary proof of delivery, such as signatures or photo documentation.
• Maintain the cleanliness and basic upkeep of the delivery vehicle.
• Communicate effectively with customers regarding delivery status and address any concerns.
• Report any delivery issues, vehicle problems, or customer feedback to the dispatch team promptly.
• Adhere to all company safety protocols and procedures.
• Manage delivery schedule and adapt to route changes or urgent delivery requests.

Requirements

• Valid driver's license and a clean driving record.
• Previous experience in delivery driving, courier services, or a similar role is highly advantageous.
• Familiarity with the Stellenbosch area and surrounding routes.
• Strong sense of responsibility and punctuality.
• Excellent customer service and communication skills.
• Ability to work independently and manage time effectively.
• Physical capability to lift and carry packages of varying weights.
• Reliable smartphone for navigation and delivery app usage.
• Must be legally eligible to work as a contractor in South Africa.
• A professional and courteous demeanor at all times.

Benefits

As a contractor, you will receive competitive per-delivery or hourly rates, offering flexibility in earnings. Our client provides consistent work opportunities and a supportive dispatch team to assist with any challenges. This role allows for autonomy and the chance to build your delivery experience within the dynamic Western Cape market. You will gain valuable experience in the rapidly growing last-mile delivery sector. Join a company that values efficiency, reliability, and customer satisfaction, contributing directly to the success of local businesses and consumers.