About The Capital:
At The Capital Hotels, we are redefining what hospitality feels like. Modern, meaningful and full of opportunity. We believe great service starts with great people and our team is the heart of everything we do. Passionate, proud and full of purpose, that is who we are.
Why work for us?
At The Capital, you will feel valued, trusted and empowered. We keep things real with no red tape, just doers who make things happen. We recognise talent quickly and promote based on values, not just titles. Here, hard work gets noticed, ideas matter and our people are our everything.
Why this role exists?
The Stewarding Supervisor plays a critical role in ensuring the smooth and hygienic operation of all kitchen and back-of-house areas within the hospitality environment. This role contributes to the overall business objective by maintaining high cleanliness and sanitation standards, ensuring compliance with health and safety regulations, supporting operational efficiency, and enabling the kitchen and Food & Beverage teams to deliver exceptional guest experiences. The role also ensures proper management of stewarding staff, equipment, cleaning supplies, and waste management processes to uphold hotel standards and operational excellence.
What you’ll do? (a.k.a KPEs)
- Supervise and coordinate stewarding staff through effective rostering, attendance monitoring, grooming checks, performance management, and on-the-job training to ensure operational readiness and service excellence.
- Ensure all kitchen and back-of-house areas consistently meet cleanliness, sanitation, and deep-cleaning standards in line with hotel policies, hygiene regulations, and HACCP principles.
- Monitor and control the cleaning, storage, handling, and stock levels of kitchen equipment, crockery, cutlery, chemicals, and operational supplies to minimise losses, breakages, and operational disruptions.
- Enforce Occupational Health and Safety (OHS) standards, hygiene procedures, and the safe use of cleaning chemicals and stewarding equipment to maintain a safe working environment and regulatory compliance.
- Maintain effective communication and collaboration with chefs, Food & Beverage management, housekeeping, and stewarding staff to support daily operations, waste management, and continuous operational improvement.
What You’ll Bring
- Strong knowledge of food safety, hygiene, sanitation standards, and HACCP principles.
- Supervisory and team management capability, including rostering, coaching, and performance monitoring.
- Knowledge of Occupational Health and Safety (OHS) procedures and safe chemical handling practices.
- Ability to manage cleaning operations, deep-cleaning schedules, and waste disposal processes effectively.
- Stock control and inventory management skills relating to chemicals, equipment, and operational supplies.
- Strong communication and teamwork skills with kitchen, housekeeping, and Food & Beverage departments.
- Excellent time management skills and the ability to work under pressure in a fast-paced hospitality environment.
- Attention to detail, problem-solving ability, and sound decision-making skills.
- Ability to operate and maintain stewarding and dishwashing equipment.
- Report writing and record-keeping skills for inspections, breakages, attendance, and compliance tracking.
- Customer service awareness and professional workplace conduct.
- Qualifications and Experience
- Matric (Grade 12).
- Hospitality, Food & Beverage, or Hotel Management qualification advantageous.
- Food Safety and Hygiene certification advantageous.
- Occupational Health and Safety (OHS) knowledge or training advantageous.
- 2-5 years’ stewarding or hospitality experience, including supervisory experience.
- Basic computer literacy and stock control experience advantageous.
- Ability to work shifts, weekends, and public holidays as required within the hospitality industry
Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the city where the Hotel is located.