Keyholder & Store Operations Lead

EdUpStairs; Cape Town; On-site; ZAR 89,000 - 134,000; Full time

Job summary

Frontierco City of Cape Town is seeking a store affiliate to support daily operations and deliver an outstanding customer experience in a busy retail environment. The role emphasizes sales performance, brand ambassador duties, and teamwork with the management team.

The candidate should be reliable with strong communication skills and be comfortable handling keyholder responsibilities as part of store leadership. A focus on presentation and customer satisfaction is essential.

Qualifications

• Customer-service oriented with a focus on sales targets.
• Reliable and responsible, capable of keyholder duties.
• Good communication and teamwork skills.
• High attention to detail and ability to work under pressure.

Responsibilities

• Support management in daily store operations.
• Deliver excellent customer service and drive sales on the floor.
• Assist with supervising staff when senior management is absent.
• Handle opening and closing procedures as required.
• Assist with stock receiving, replenishment and general store admin.
• Maintain strong visual merchandising and store presentation standards.

Skills

Customer service

Sales ability

Reliability & keyholder duties

Communication & teamwork

Attention to detail under pressure

Education

Matric (Grade 12)

Job description

Frontierco City of Cape Town is seeking a store affiliate to support daily operations and deliver an outstanding customer experience in a busy retail environment. The role emphasizes sales performance, brand ambassador duties, and teamwork with the management team.

The candidate should be reliable with strong communication skills and be comfortable handling keyholder responsibilities as part of store leadership. A focus on presentation and customer satisfaction is essential.