Junior Store Manager (Bergview Complex,Harrismith)

Pedros Chicken; Vrystaat; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A local restaurant chain in South Africa is seeking an experienced Restaurant Manager to oversee operations at their Vrystaat location. This role requires a minimum of one year of experience in the restaurant or fast-food industry, strong management skills, and proficiency in GAAP/Micros. Responsibilities include maintaining food quality standards, managing stock and purchases, handling customer complaints, and maximizing profitability. Join a dynamic team to drive the restaurant's success and ensure exceptional customer service.

Qualifications

• Minimum 1-year related experience in restaurant and fast-food service.
• Experience with GAAP/Micros is advantageous.
• Strong management and organizational skills.

Responsibilities

• Oversee overall operation of the restaurant.
• Ensure quality standards of food and standard operating procedures.
• Manage stock control, purchasing and orders.
• Deal with customer complaints and maintain service levels.

Skills

Restaurant and Fast-Food Service experience

Management skills

Organizational skills

Customer Service and good verbal communication skills

Problem-solving skills

Tools

GAAP

Micros

Job description

DUTIES AND RESPONSIBILITIES:

1. Overseeing overall operation of the restaurant/ take-away
2. Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
3. Overseeing and managing stock control, purchasing and orders
4. Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
5. Maximising profitability and meeting sales and GP% targets, including motivating staff
6. Managing staff including discipline and work rosters
7. Work within a team and drive the restaurant/take-away forward
8. Ensuring compliance with health and safety regulations

REQUIREMENTS:

1. Restaurant and Fast-Food Service experience. Minimum 1-year related experience required
2. GAAP/ Micros experience and knowledge - advantageous
3. Management skills
4. Organizational skills
5. Customer Service and good verbal communication skills
6. Problem-solving skills