Junior Sales & Customer Service Associate (Richards Bay)

HireHive; Richards Bay; On-site; ZAR 100,000 - 140,000; Full time

Job summary

Isibanisezwe Holdings in Richards Bay is seeking motivated General Sales Workers (Matriculants) to join the team on-site. You will welcome customers, handle product enquiries, support promotions, and help the sales team meet daily targets while developing practical workplace skills.

This entry-level role offers training and opportunities to grow within sales, customer service and retail, with a focus on dependable performance and a professional approach.

Qualifications

• Matric / Grade 12 certificate.
• Good communication and interpersonal skills.
• Strong customer service attitude.
• Willingness to learn and follow instruction.
• Basic numeracy and literacy skills.
• Able to work in a team and be reliable and punctual.
• Willing to work retail hours including weekends if required.
• Reside in or near Richards Bay.

Responsibilities

• Welcome customers in a friendly and professional manner.
• Assist customers with product enquiries and provide accurate information.
• Support the sales team in promoting products and services.
• Help customers identify suitable products based on their needs.
• Cold calling.
• Handle basic customer service queries and elevate concerns when needed.
• Support promotional activities and campaigns.
• Follow company procedures for safety, customer service, and daily operations.
• Work collaboratively with team members to achieve sales and service goals.

Skills

Communication

Customer service

Willingness to learn

Teamwork

Punctuality

Presentable

Numeracy & literacy

Education

Matric / Grade 12

Job description

Isibanisezwe Holdings in Richards Bay is seeking motivated General Sales Workers (Matriculants) to join the team on-site. You will welcome customers, handle product enquiries, support promotions, and help the sales team meet daily targets while developing practical workplace skills.

This entry-level role offers training and opportunities to grow within sales, customer service and retail, with a focus on dependable performance and a professional approach.