Junior E-commerce Assistant

Placements24; Paarl; On-site; ZAR 60,000 - 90,000; Part time

Benefits offered by this job

Paid internship or entry-level salary

Mentorship and training

Exposure to e-commerce operations

Growth in a growing industry

Supportive team environment in Paarl

Job summary

Placements24 is seeking a Junior E-commerce Assistant to support operations in Paarl. This entry-level role offers hands-on experience in online retail, assisting with product uploads, order processing, customer support, and website maintenance.

You will work closely with the e-commerce team to learn operations, manage product details, and contribute to daily online sales initiatives. Training and mentorship will be provided in a supportive Paarl office.

Qualifications

• High school diploma or equivalent.
• Some college coursework in business or marketing is a plus.
• Interest in e-commerce and online retail.

Responsibilities

• Upload new products with descriptions and images.
• Process customer orders accurately and timely.
• Provide customer support via email and phone.
• Update product information and pricing on the site as needed.
• Manage inventory levels and liaise with suppliers.
• Assist with basic website content updates and marketing tasks.

Skills

Organizational skills

Communication skills

Interpersonal skills

Customer support

Education

High school diploma

College coursework in business/marketing

Tools

Microsoft Office Suite

Job description

About the Role

Our client is seeking an enthusiastic and organized Junior E-commerce Assistant to support their operations in Paarl . This entry-level position is an excellent opportunity to gain hands-on experience in the fast-paced world of online retail. You will assist with a variety of tasks, including product uploads, order processing, customer support, and general website maintenance. Working closely with the e-commerce team, you will learn the ins and outs of online sales and contribute to the daily success of our e-commerce initiatives.

Key Responsibilities

• Assist with uploading new products to the e-commerce website, including descriptions and images.
• Process customer orders accurately and efficiently, ensuring timely dispatch.
• Provide customer support via email and phone, responding to inquiries and resolving issues.
• Update product information and pricing on the website as needed.
• Help manage inventory levels and liaise with suppliers.
• Assist with basic website content updates and marketing tasks.

Requirements

• High school diploma or equivalent; some college coursework in business or marketing is a plus.
• Interest in e-commerce and online retail .
• Basic computer skills and proficiency with Microsoft Office Suite.
• Strong organizational skills and attention to detail.
• Good communication and interpersonal skills.

Benefits

• Paid internship or entry-level salary.
• Valuable on-the-job training and mentorship.
• Opportunity to gain experience in a growing industry.
• Exposure to various aspects of e-commerce operations.
• Supportive team environment in our Paarl office.