Junior Business Analyst - Strategic Insights

Placements24; Durban; On-site; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Competitive starting salary

Medical and retirement benefits

Structured graduate training program

Mentorship and development

Job summary

Placements24 in Durban is seeking a Junior Business Analyst to bridge business needs and technology, focusing on process improvement and system enhancements. You will gather requirements, analyze processes, and support project delivery alongside experienced teams.

This graduate-friendly role offers structured training, mentorship, and exposure to major financial services projects in a leading Durban organisation. Strong communication and analytical skills are essential.

Qualifications

• Bachelor's degree in a related field.
• Strong analytical and critical thinking skills.
• Excellent written and verbal communication.
• Proficiency with Microsoft Word, Excel and PowerPoint.
• Ability to work collaboratively with stakeholders.
• Detail-oriented with strong organizational skills.
• Familiarity with project management concepts is a plus.
• Internship or graduate-entry experience in a business-related role is beneficial.

Responsibilities

• Assist in eliciting, documenting, and validating business requirements from stakeholders.
• Analyze current business processes and identify areas for improvement.
• Translate business needs into functional specifications and system requirements.
• Support the development and execution of user acceptance testing (UAT).
• Collaborate with IT and business teams to ensure successful project delivery.
• Prepare process flow diagrams and use case documentation.
• Facilitate workshops and meetings with business users and technical teams.
• Help in creating training materials and conducting user training sessions.
• Monitor project progress and communicate updates to relevant parties.
• Contribute to the continuous improvement of business analysis methodologies.

Skills

Analytical thinking

Communication skills

Teamwork

MS Office

Requirements gathering

Education

Bachelor's degree in Business Administration

Bachelor's degree in Information Systems

Bachelor's degree in Finance

Job description

About the Role

Our client, a prominent financial services institution based in the heart of Durban , is looking for an ambitious Junior Business Analyst to join their expanding operations division. This role is integral to bridging the gap between business needs and technological solutions, focusing on process improvement and system enhancements. You will work closely with stakeholders across various departments to gather requirements, analyze business processes, and contribute to the successful implementation of new initiatives. This is an excellent opportunity for a recent graduate with a keen analytical mind and strong communication skills to develop a career in business analysis within a respected industry leader. Our client is dedicated to providing a structured training program and ongoing support to help you thrive. The position is office-based, allowing for strong team collaboration and direct mentorship within our Durban headquarters.

Key Responsibilities

• Assist in eliciting, documenting, and validating business requirements from stakeholders.
• Analyze current business processes and identify areas for improvement.
• Translate business needs into functional specifications and system requirements.
• Support the development and execution of user acceptance testing (UAT).
• Collaborate with IT and business teams to ensure successful project delivery.
• Prepare process flow diagrams and use case documentation.
• Facilitate workshops and meetings with business users and technical teams.
• Help in creating training materials and conducting user training sessions.
• Monitor project progress and communicate updates to relevant parties.
• Contribute to the continuous improvement of business analysis methodologies.

Requirements

• Bachelor's degree in Business Administration, Information Systems, Finance, or a related field.
• Strong understanding of business principles and processes.
• Excellent analytical and critical thinking skills.
• Proficiency in Microsoft Office Suite, particularly Word, Excel, and PowerPoint.
• Good written and verbal communication skills.
• Ability to work effectively in a team environment and build relationships with stakeholders.
• Detail-oriented with strong organizational skills.
• Familiarity with project management concepts is a plus.
• Eagerness to learn and develop skills in business analysis and requirements gathering.
• Prior internship experience in a business-related role is beneficial.

Benefits

• Competitive starting salary and potential for annual bonuses.
• Comprehensive medical and retirement benefits.
• Structured graduate training program and ongoing professional development.
• Opportunity to work on significant business transformation projects.
• Access to a large, supportive team and experienced mentors.
• Centrally located office in Durban with convenient access.
• Employee wellness programs and social activities.
• Clear path for career advancement within the organization.
• Exposure to the dynamic financial services sector.
• Pension fund and provident fund contributions.