Junior Account Manager - Advertising

takealot.com; Cape Town; On-site; ZAR 180,000 - 240,000; Full time

Job summary

takealot.com is seeking a Junior Account Manager in Cape Town to support the Retail Media team in growing a portfolio of small-to-mid-tier advertisers. You will collaborate with AMs, KAMs and Portfolio Leads, assist with campaign planning, reporting and client service while developing core account management skills as a stepping stone to a full role.

This role offers exposure to e-commerce operations, data-driven insights, CRM hygiene and cross-functional coordination to ensure smooth execution

Qualifications

• Diploma or National Certificate in Marketing, Media, Commerce or Communications preferred.
• Strong organisational skills with attention to detail.
• Proficiency in Google Workspace (Slides, Sheets, Docs).
• Basic understanding of digital advertising concepts (CPM, CPA, display, targeting).

Responsibilities

• Manage a portfolio of small-to-mid-tier advertisers/sellers on the Takealot platform.
• Support Account Managers and Key Account Managers with administrative tasks and execution.
• Conduct regular client check-ins to ensure campaign alignment with expectations.
• Gather client objectives, briefs and assets for timely delivery to internal teams.
• Assist with campaign cost estimates, bookings and invoicing packs.
• Maintain CRM hygiene and assist in preparing pitches, proposals and client documents.

Skills

Organisational skills

Google Workspace

Multitasking

Digital advertising basics

Communication skills

Proactive learner

Education

Marketing/Media/Commerce/Communications certificate

Tools

Google Workspace

Job description

takealot.com , South Africa's leading online retailer, is looking for a highly talented Junior Account Manager - Advertising to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This position reports to the Portfolio Accounts Lead

Purpose of the role: The Junior Account Manager (JAM) provides operational,administrative and client-supportfunctions to the Retail Media team, working closely with AccountManagers (AMs), KeyAccount Managers (KAMs), and Portfolio Leads.They will own a portfolio of smaller advertisers/sellers and beresponsible for growing thoseaccounts through structured engagement, with clear guidanceand guardrails from seniorteam members.This role is a stepping stone into full Account Management, withexposure to campaignplanning, reporting, client service and e-commerce commercialoperations.

Your responsibilities will include:

• Manage a portfolio of small-to-mid-tier advertisers/sellers on the Takealot platform.
• Support AMs and KAMs with administrative and executional tasks across their client portfolios.
• Conduct regular check-ins with assigned clients to ensure campaign execution aligns with expectations.
• Gather client objectives, briefs and assets accurately, ensuring timely delivery to internal teams.

Campaign Administration & Execution

• Assist with the creation of campaign cost estimates(CEs), booking forms and invoicing packs.
• Ensure campaign bookings are loaded accurately intosystems and aligned with internal calendars.
• Coordinate asset collection from clients for design andcampaign management teams.
• Track live campaigns and flag issues, delays or risks torelevant AMs/KAMs.
• Support in compiling performance reports and packaginginsights for client delivery.
• Identify upsell opportunities within your smaller portfoliobased on performance metrics and product availability.
• Assist AMs/KAMs in preparing pitch decks, proposalsand client documentation.
• Maintain CRM hygiene, updating client interactions, pipeline data and account progress.
• Support the team with rate card updates, producteducation and process improvements.

Data & Insights

• Pull data extracts and basic dashboards for internal andexternal reporting.
• Support the development of campaign post-analysis reports (under guidance).
• Conduct basic research into client categories,competitors and market trends.

Cross-Functional Coordination

• Liaise with creative, analytics, finance, merchandisersand campaign operations teams to ensure smoothexecution.
• Escalate blockers quickly and follow through untilresolution.
• Champion process consistency and high-quality deliveryacross Retail Media operations.

Qualification & Experience:

• Diploma or National Certificate in (Marketing, Media, Commerce or Communications preferred).

Attributes Required:

Technical & Functional Skills

• Strong organisational skills with exceptional attention todetail.
• Proficiency in Google Workspace (Slides, Sheets,Docs).
• Ability to manage multiple tasks simultaneously in a fast-paced environment.
• Basic understanding of digital advertising concepts(CPM, CPA, display, sponsored products, targeting, etc.)- or willingness to learn quickly.
• Comfortable with numbers, data and reporting.
• Proactive, eager to learn and open to feedback.
• Excellent communication skills (written and verbal).
• Strong follow-through and ownership of tasks.
• Curious mindset - asks questions, challengesassumptions and seeks better ways of working.
• High integrity, strong work ethic, and a willingness to \"roll up sleeves\".
• Collaborative team player who thrives in a dynamic,entrepreneurial environment.

The Environment :

• takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa.
• We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback/new ideas on where we can improve.
• We are short on ego and high on output.
• We are doers and not only thinkers, its all in the execution after all.
• We love what we do and what we are creating .
• We seek to employ an Extra Ordinary Mind who is Smart, has Integrity, and is Hardworking.

If you meet the above you are an Extraordinary Mind so come and join us!

Takealot Group is an Equal Opportunity Employer. We encourage applicants from the previously disadvantaged groups and people with disabilities, to apply.