Job: Sales Business Support Intern – Flavour Division

Company : Symrise South Africa; Gauteng; On-site; ZAR 89,000 - 134,000; Full time

Job summary

Symrise South Africa’s Flavour Division seeks a Sales Business Support Intern to provide administrative, commercial, and operational support for sales and customer service. You will coordinate requests, prepare documents, and manage records in CRM and SAP while collaborating with Sales, R&D, and Customer Service teams.

The role requires a tertiary qualification and proficiency in Excel, Word, and PowerPoint, plus strong communication and organizational skills.

Qualifications

• Completed tertiary qualification or a Diploma/Degree in Business Administration, Marketing, Sales Management, Supply Chain Management, Commerce, Industrial Psychology, Food Science, or a related field.
• Must be an unemployed South African youth aged 18–29.
• Must not have previously participated in a YES4Youth Programme.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Strong communication and interpersonal skills.
• Excellent organisational and time-management abilities.
• Analytical thinking and attention to detail.

Responsibilities

• Prepare presentations, reports, spreadsheets, and business documents to support sales and commercial operations.
• Coordinate meetings, training sessions, customer visits, and travel arrangements while maintaining accurate records and meeting minutes.
• Maintain customer information and commercial records using CRM and SAP systems.
• Assist with customer enquiries, quotations, pricing documentation, customer reports, and other sales-related activities.
• Coordinate flavour sample requests between Sales, R&D, Customer Service, and customers, while monitoring sample dispatches.
• Track customer projects, follow up on customer feedback, and support project administration and progress reporting.
• Collaborate with cross-functional teams, assist with customer questionnaires and product information requests, and ensure documentation complies with company quality, food safety, confidentiality, and ethical standards.

Skills

Strong communication

Interpersonal skills

Analytical thinking

Time management

Education

Diploma/Degree in Business Administration or related field

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Microsoft Outlook

CRM

SAP

Job description

Sales Business Support Intern – Flavour Division

Description

The Sales Business Support Intern provides administrative, commercial, and operational assistance to support sales activities and customer service within Symrise’s Flavour Division. The role involves coordinating customer requests, maintaining business records, supporting sales documentation, tracking projects and product samples, and collaborating with departments to ensure efficient business operations.

Responsibilities

• Prepare presentations, reports, spreadsheets, and business documents to support sales and commercial operations.
• Coordinate meetings, training sessions, customer visits, and travel arrangements while maintaining accurate records and meeting minutes.
• Maintain customer information and commercial records using CRM and SAP systems.
• Assist with customer enquiries, quotations, pricing documentation, customer reports, and other sales-related activities.
• Coordinate flavour sample requests between Sales, Research and Development (R&D), Customer Service, and customers, while monitoring sample dispatches.
• Track customer projects, follow up on customer feedback, and support project administration and progress reporting.
• Collaborate with cross-functional teams, assist with customer questionnaires and product information requests, and ensure documentation complies with company quality, food safety, confidentiality, and ethical standards.

Qualifications

• Completed tertiary qualification or a Diploma/Degree in Business Administration, Marketing, Sales Management, Supply Chain Management, Commerce, Industrial Psychology, Food Science, or a related field.
• Must be an unemployed South African youth aged 18–29.
• Must not have previously participated in a YES4Youth Programme.
• Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
• Strong communication and interpersonal skills.
• Excellent organisational and time-management abilities.
• Analytical thinking and attention to detail.