Job: Personal and Private Banking (PPB) Process Engineer Graduate Programme

Company : Standard Bank; Johannesburg; On-site; ZAR 100,000 - 145,000; Part time

Job summary

Standard Bank is launching a Personal and Private Banking Process Engineer Graduate Programme in Johannesburg, South Africa. This internship offers exposure to process science, BPMN modelling, and Lean/Six Sigma-driven improvements across core banking workflows.

The programme focuses on mapping as-is and to-be processes, analyzing performance data, and creating dashboards to drive operational efficiency and a better client experience.

Qualifications

• Degree in computer science, engineering or information systems.
• Strong interest in process improvement and data analysis.
• Familiarity with Lean Six Sigma or Agile methodologies.

Responsibilities

• Map current (as-is) and future (to-be) state processes using BPMN or Visio.
• Identify inefficiencies or bottlenecks in onboarding, loan applications, or account management.
• Suggest and implement process improvements using Lean, Six Sigma, or Agile.
• Collect and analyze operational data to measure process performance.
• Create reports and dashboards to support decision-making.

Skills

Process mapping

Data analysis

Lean Six Sigma

Agile methodologies

BPMN

Education

Computer Science

Electronic Engineering

Mechanical Engineering

Informatics

Information Systems

Software Engineering

Mechatronic Engineering

Information Technology

Tools

BPMN

Visio

Excel

Job description

Personal and Private Banking (PPB) Process Engineer Graduate Programme

About

Description

To contribute specialist Business Process Engineering input into the development, maintenance and implementation of the Process Science Framework to enable the competitive advantage of the organisation and to be a key enabler in professionalising business operations across the Standard Bank Group by measuring and improving maturity and operational processes and skills to extract efficiencies with the client in mind.

Responsibilities

• g
• , onboarding, loan applications, account management) to identify inefficiencies or bottlenecks
• Map out current (as-is) and future (to-be) state processes using tools like BPMN or Visio
• Suggest and implement process improvements using Lean, Six Sigma, or Agile methodologies
• Collect and analyze operational data to measure process performance (eg, turnaround time, error rates)
• Use data to uncover trends or issues affecting customer experience or operational efficiency
• Create reports, dashboards, and visualizations to support decision-making

Qualifications

• Computer Science
• Electronic Engineering
• Mechanical Engineering
• Informatics, Information Systems
• Software Engineering
• Mechatronic Engineering
• Information Technology

Hiring organization

Standard Bank

Employment Type: Internship

Job Location: Johannesburg,Gauteng,South Africa