Job: Information Technology (IT) Graduate

Company : Bidvest; Centurion; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Bidvest is seeking an Information Technology IT Graduate for an entry-level role in Centurion, Gauteng. You will provide first-level support, troubleshoot software and hardware, and contribute to IT projects while learning from seasoned professionals.

You'll apply your IT degree or diploma in a practical setting, build knowledge of infrastructure, and participate in training to grow your technical skills and career in a dynamic enterprise environment.

Qualifications

• A degree or diploma in Information Technology, Computer Science, or a related field.

Responsibilities

• Provide first-line technical support to clients via phone, email, and chat.
• Diagnose and resolve software and hardware issues.
• Assist in deployment and maintenance of IT infrastructure, including servers, networks, and workstations.
• Collaborate with cross-functional teams on IT projects.
• Document technical processes and maintain knowledge base articles.
• Participate in training sessions to enhance technical knowledge and skills.
• Stay current on industry trends to improve service delivery.
• Support testing and implementation of new software and systems.

Education

Degree or diploma in Information Technology, Computer Science, or related field

Job description

As an Information Technology (IT) Graduate, you will embark on an exciting career in IT support and development. This entry-level position focuses on providing technical assistance, troubleshooting software and hardware issues, and contributing to project teams. You'll have the chance to apply your academic knowledge in a practical environment while learning from experienced professionals.

Responsibilities

• Provide first-level technical support to internal and external clients via phone, email, and chat.
• Diagnose and resolve software and hardware issues efficiently and accurately.
• Assist in the deployment and maintenance of IT infrastructure, including servers, networks, and workstation setups.
• Collaborate with cross-functional teams on IT projects, contributing your insights and learning from others.
• Document technical processes and maintain knowledge base articles for future reference.
• Participate in training sessions to continuously enhance your technical knowledge and skills.
• Stay current on industry trends and advancements in technology to improve service delivery.
• Support the testing and implementation of new software and systems as needed.

Qualifications

• A degree or diploma in Information Technology, Computer Science, or a related field.

Application instructions:

• We are an equal opportunity employer and strive to ensure that our recruitment process is reflective of the diverse community we serve. We welcome applications from all candidates as we are committed to fostering an inclusive and equitable work environment in line with the Employment Equity Act.

Job Location: Centurion, Gauteng, South Africa