Job: Field Service Graduate Intern

Company : Philips; Johannesburg; On-site; ZAR 55,800 - 111,600; Part time

Job summary

Philips is hiring a Field Service Graduate Intern in Johannesburg, South Africa. The intern will be responsible for providing basic technical support and troubleshooting under supervision, ensuring compliance with company guidelines and safety protocols. Candidates should have a National Diploma in Electrical Engineering or equivalent, and no previous experience is required. This internship offers hands-on training to develop technical skills in a supportive environment.

Qualifications

• National Diploma in Electrical Engineering or Equivalent required.
• No prior experience needed.

Responsibilities

• Provide basic technical support and troubleshooting for customers.
• Adhere to safety protocols and instructions while executing tasks.
• Support senior technicians during complex tasks.

Education

National Diploma in Electrical Engineering or Equivalent

Job description

The Field Service Graduate Intern (CG20) is responsible for delivering basic technical support (both onsite and remote) and troubleshooting for our products, ensuring timely resolution of issues in line with company guidelines and safety protocols. This role assists with installations and routine maintenance, strictly following established procedures and safety standards to guarantee proper product functioning. The technician accurately documents service activities, responds professionally to customer inquiries, and escalates complex issues to senior staff as needed. The role supports senior technicians during more advanced tasks, actively participates in training to develop technical skills, and ensures all service activities comply with company policies and quality standards, with a strong focus on customer satisfaction and safety.

Responsibilities

• Performs basic and routine technical support (both onsite and remote) and troubleshooting for customers under supervision, ensuring timely resolution of technical issues in accordance with company guidelines and safety protocols.
• Follows detailed instructions and adhere to safety protocols, ensuring proper functioning and compliance with standards.
• Develops familiarity with a range of tasks and procedures, executing varied assignments and resolving issues using pre-defined standard operating procedures (SOPs).

Qualifications

• National Diploma in Electrical Engineering or Equivalent
• No prior experience required.

Hiring organization

Philips

Employment Type: internship

Job Location: Johannesburg, South Africa