A technology solutions firm in Johannesburg is seeking an experienced IT System Administrator to lead troubleshooting, testing, and improvement of their products. The ideal candidate will possess strong networking, Linux administration, and scripting skills, with a proactive approach to problem-solving. Key responsibilities include testing software releases, diagnosing technical issues, and providing feedback to developers. Qualifications include A+ and N+ certifications and a minimum of 2 years in a Technical Support role.
Qualifications
Minimum of 2 years in a Technical Support role.
Solid networking and firewall experience, including IP configuration and subnetting.
Ability to develop training materials and documentation.
Responsibilities
Test new software releases to ensure stability.
Replicate and diagnose technical issues to identify solutions.
Troubleshoot and resolve product-related problems efficiently.
Provide structured feedback to developers and technical teams.
Collaborate with various teams to improve product quality.
Skills
Networking
Linux administration
Scripting
Problem-solving
Communication
Education
A+ certification
N+ certification
Job description
A technology solutions firm in Johannesburg is seeking an experienced IT System Administrator to lead troubleshooting, testing, and improvement of their products. The ideal candidate will possess strong networking, Linux administration, and scripting skills, with a proactive approach to problem-solving. Key responsibilities include testing software releases, diagnosing technical issues, and providing feedback to developers. Qualifications include A+ and N+ certifications and a minimum of 2 years in a Technical Support role.