IT Operations Manager

Placements24; LegKraal Gate; Hybrid; ZAR 900,000 - 1,500,000; Full time

Benefits offered by this job

Fully remote work

Competitive salary

Health, dental, and vision insurance

Generous paid time off

Professional development opportunities

Access to latest tech and tools

Job summary

Placements24 is seeking a skilled IT Operations Manager to lead infrastructure and remote IT teams, ensuring stability, security, and performance across the organisation. This role oversees IT operations, staff, and best practices in a distributed work environment.

You will manage servers, networks, and cloud services, develop policies, mentor staff, and drive budgets while aligning technology with business goals. A bachelor's degree and 6+ years of IT ops experience are expected.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 6+ years of IT operations and infrastructure management experience.
• Proven ability to manage IT teams in a remote setting.
• Strong knowledge of network infrastructure, cloud computing, cybersecurity and ITIL.
• Excellent leadership, communication, and problem-solving skills.

Responsibilities

• Oversee day-to-day IT infrastructure operations, including servers, networks and cloud services.
• Develop and implement IT policies, procedures, and security standards.
• Mentor and manage the IT operations team to maintain high performance.
• Ensure security and integrity of data and systems with robust controls.
• Plan IT budgets, vendor relationships and technology procurement.
• Provide technical leadership for IT projects and upgrades.

Skills

Leadership

Communication

Problem solving

Remote team management

Budget planning

Vendor management

Strategic thinking

Education

Bachelor's degree in Computer Science / Information Technology

Tools

AWS

Azure

ITIL

Job description

About the Role

Our client is seeking a skilled and strategic IT Operations Manager to lead their technology infrastructure and support teams, operating in a fully remote capacity. This role is responsible for ensuring the stability, security, and performance of the company's IT systems and networks. The IT Operations Manager will oversee IT operations, manage IT staff, and implement best practices to support the organization's technological needs. This is a critical position for driving IT excellence in a distributed work environment, requiring strong technical acumen and leadership.

Key Responsibilities

• Oversee the day-to-day operations of the IT infrastructure, including servers, networks, and cloud services.
• Develop and implement IT policies, procedures, and standards for system administration and security.
• Manage and mentor the IT operations team, fostering a collaborative and high-performing culture.
• Ensure the security and integrity of company data and IT systems through robust security measures.
• Plan and manage IT budgets, vendor relationships, and technology procurement.
• Provide technical leadership and strategic direction for IT infrastructure projects and upgrades.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 6 years of experience in IT operations and infrastructure management.
• Proven experience managing IT teams in a remote setting.
• Strong knowledge of network infrastructure, cloud computing (AWS, Azure), cybersecurity and ITIL frameworks.
• Excellent leadership, communication, and problem-solving skills.
• Experience with IT project management and system deployment.

Benefits

• Highly competitive salary with annual performance reviews and potential bonuses.
• Fully remote work arrangement, offering significant flexibility and work-life balance.
• Comprehensive health, dental, and vision insurance coverage.
• Generous allocation of paid time off and professional development opportunities.
• Access to the latest technology and tools to support remote work.