IT Operations Manager

Hire Resolve; Johannesburg; On-site; ZAR 800,000 - 1,200,000; Full time

Benefits offered by this job

Competitive salary based on experience

Job summary

A leading asset management firm in Johannesburg is seeking an IT Operations Manager to oversee the IT infrastructure and manage compliance with regulatory frameworks. Responsibilities include managing third-party IT service provider performance, leading IT projects for enhanced efficiency, and ensuring cybersecurity. The ideal candidate should have over 5 years of experience in IT operations, particularly in the financial sector, along with strong analytical and leadership skills. Competitive salary based on experience offered.

Qualifications

• 5+ years in IT operations, compliance, or a similar role in finance.
• In-depth knowledge of IT risk, governance, and compliance frameworks.
• Experience in asset management with strong financial acumen.
• Strong analytical, problem-solving and communication skills; fast learner with ability to research acts.

Responsibilities

• Serve as main point of contact for third-party IT service provider.
• Oversee IT infrastructure, architecture, and network performance.
• Manage IT risks including cybersecurity threats.
• Lead and manage ongoing projects to enhance company efficiency.
• Monitor IT spend, procurement, and software licenses.
• Lead projects to enhance efficiency and digitalization (e.g., SQL database for private markets; Investor Portal).
• Collaborate with Distribution, Investment, and Central Operations teams on future projects.
• Ensure compliance with regulatory frameworks (POPIA, GDPR, FICA, FATCA).
• Develop, review, and update IT and compliance policies; conduct audits to close gaps.

Skills

IT risk management

Governance frameworks

Problem-solving

Compliance knowledge

Project management

Analytical skills

Communication

Education

Degree in Computer Science, Information Technology, or Law

Tools

SQL

Job description

An alternative asset management firm specializing in private equity, private debt, and other investment strategies, is currently seeking an IT Operations Manager.

Responsibilities

• Serve as the main point of contact for our third‑party IT service provider, managing their performance and ensuring desktop support and other requirements are met.
• Oversee IT infrastructure, architecture, desktop support, and network performance.
• Manage IT risks, including cybersecurity threats and vulnerabilities.
• Develop and maintain IT governance frameworks, disaster recovery plans, and business continuity plans.
• Monitor IT spend, procurement, and software licenses.
• Lead and manage various ongoing projects to enhance company‑wide efficiency and digitalization. Current projects include:
  • Designing and configuring a new SQL database for private markets.
  • Building a new Investor Portal for clients.
• Collaborate with various teams (Distribution, Investment, and Central Operations) to identify and execute future projects.
• Ensure compliance with local and international regulatory frameworks (e.g., POPIA, GDPR, FICA, FATCA).
• Develop, review, and update IT and compliance policies.
• Conduct audits to identify and address compliance gaps.
• Stay up‑to‑date on regulatory changes and provide recommendations to leadership.
• Manage the internal compliance calendar for regulatory submissions.

Minimum Requirements

• Education: A degree in Computer Science, Information Technology, or Law. Strong academic results are preferred.
• Experience: 5+ years in IT operations, compliance, or a similar role within the financial services sector.
• Knowledge: In‑depth knowledge of IT risk, governance, and compliance frameworks.
• Financial Acumen: Experience in asset management, a strong financial background, and commercial understanding.
• Project Management: Proven ability to manage complex initiatives.
• Other Skills: Strong analytical, problem‑solving, and communication skills. Must be a fast learner with the ability to research legal acts and implement action outcomes.

NB: Application Deadline is 8th August 2025

Benefits

• Competitive salary based on experience (salary can potentially be more based on experience/skills)

IFyou meet the above requirements and want to make a career‑changing move, apply today by emailing your CV to [e-mail].

You can also connect with Daniel on LinkedIn or contact Hire Resolve.

If you meet the above requirements we will contact you within 3 working days.