IT Operations Intern: Hands-On Tech & Support

Wabtec; Kempton Park; Hybrid; ZAR 100,000 - 167,000; Full time

Job summary

Wabtec in Kempton Park and Midrand offers an Internship: Information Technology position within IT Operations to gain hands-on experience across hardware, software, user support and infrastructure. You will assist with troubleshooting, account management, and project coordination under mentor guidance.

The role emphasizes learning in security, VPN, ServiceNow, and data recovery, with on-site and remote assistance as needed. English fluency and IT basics are required.

Qualifications

• National Diploma or Degree in Information Technology (IT).
• Languages: English (spoken and written).
• IT Proficiency: MS Office; comfortable with company tools.

Responsibilities

• Support hardware and software during IT operations.
• Assist with user account management and access issues.
• Troubleshoot network and connectivity problems and VPN setup.
• Provide remote and on-site user support and guidance.
• Help maintain security policies and patches.
• Assist with project administration and scheduling.
• Support data backup and file recovery activities.
• Troubleshoot peripheral devices and printers.

Skills

Hardware support

Software support

Account management

Network troubleshooting

Security compliance

Remote support

Project administration

Data recovery

Printer support

Education

National Diploma or Degree in IT

Tools

ServiceNow

Microsoft Office

Job description

Wabtec in Kempton Park and Midrand offers an Internship: Information Technology position within IT Operations to gain hands-on experience across hardware, software, user support and infrastructure. You will assist with troubleshooting, account management, and project coordination under mentor guidance.

The role emphasizes learning in security, VPN, ServiceNow, and data recovery, with on-site and remote assistance as needed. English fluency and IT basics are required.